St Mary Health Care Center

Nursing Home · Worcester, MA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number225305

Contact & location

39 Queen Street
Worcester, MA 01610
Worcester County
Phone
(508) 753-4791
ZIP code
01610 – all care providers

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Facility details

Certified beds
172
Residents per day
118.8 (69% occupied)
Ownership
Non profit - Corporation
Legal name
CHS of Worcester, INC
Chain
Covenant Health (8 facilities, avg 3.0★)
Medicare certified since
November 10, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 3.0
Staffing★★★★★ 4/5
State avg 3.1
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.54 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.39 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.95 · U.S. 0.86)
Nurse aides
2.21 (state 2.26 · U.S. 2.32)
Weekend total
3.37 (state 3.48 · U.S. 3.42)
Nursing staff turnover
30.6 (state 38.2 · U.S. 45.8)%
RN turnover
33.3 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 14, 2026
Health deficiencies (last cycle)
9.0 (state 7.2 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
27 health · 17 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2026-04-14 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2026-04-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2026-04-14 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2026-04-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2026-04-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2026-04-14 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-08
2025-10-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-11-25
2025-10-29 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-25
2025-06-23 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-20
2024-12-18 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
F0772 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
F0776 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-20
2024-12-18 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2025-01-20
2023-10-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30
2023-10-17 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-11-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,788 in fines.

DateTypeAmount
2025-10-29Fine$8,788

Ownership & management

NameRoleSince
Becker, David (individual)Administrator · NOT APPLICABLE
Boyle, Melissa (individual)Administrator · NOT APPLICABLE
Castillo, Nicole (individual)Administrator · NOT APPLICABLE
Covenant Health (organization)Administrator · NOT APPLICABLE
Doty, Ronald (individual)Administrator · NOT APPLICABLE
Freije, Richard (individual)Administrator · NOT APPLICABLE
Garcia, Holly (individual)Administrator · NOT APPLICABLE
Grubbs, Stephen (individual)Administrator · NOT APPLICABLE
Lavallee, Eileen (individual)Administrator · NOT APPLICABLE
Lucke, Kelly (individual)Administrator · NOT APPLICABLE
Mango, Alaina (individual)Administrator · NOT APPLICABLE
Maroney, James (individual)Administrator · NOT APPLICABLE
McCarthy, Jennifer (individual)Administrator · NOT APPLICABLE
Okoli, Chidimma (individual)Administrator · NOT APPLICABLE
Waite, Douglas (individual)Administrator · NOT APPLICABLE
Castillo, Nicole (individual)Corporate Director · NOT APPLICABLE
Doty, Ronald (individual)Corporate Director · NOT APPLICABLE
Garcia, Holly (individual)Corporate Director · NOT APPLICABLE
McCarthy, Jennifer (individual)Corporate Director · NOT APPLICABLE
Forney, Stephen (individual)Corporate Officer · NOT APPLICABLE
Grubbs, Stephen (individual)Corporate Officer · NOT APPLICABLE
Waite, Douglas (individual)Corporate Officer · NOT APPLICABLE
Boyle, Melissa (individual)Managing Control - Governing Body · NOT APPLICABLE
Doty, Ronald (individual)Managing Control - Governing Body · NOT APPLICABLE
Freije, Richard (individual)Managing Control - Governing Body · NOT APPLICABLE
Lavallee, Eileen (individual)Managing Control - Governing Body · NOT APPLICABLE
Maroney, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Becker, David (individual)Operational/managerial Control · NOT APPLICABLE
Castillo, Nicole (individual)Operational/managerial Control · NOT APPLICABLE
Covenant Health (organization)Operational/managerial Control · NOT APPLICABLE
Doty, Ronald (individual)Operational/managerial Control · NOT APPLICABLE
Forney, Stephen (individual)Operational/managerial Control · NOT APPLICABLE
Grubbs, Stephen (individual)Operational/managerial Control · NOT APPLICABLE
Lucke, Kelly (individual)Operational/managerial Control · NOT APPLICABLE
Mango, Alaina (individual)Operational/managerial Control · NOT APPLICABLE
McCarthy, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Okoli, Chidimma (individual)Operational/managerial Control · NOT APPLICABLE
Waite, Douglas (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of St Mary Health Care Center?

St Mary Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does St Mary Health Care Center have?

It has 172 certified beds and cares for about 119 residents per day.

Has St Mary Health Care Center been fined?

Yes. CMS lists 1 penalty totaling $8,788 in the last three years.

Who owns St Mary Health Care Center?

It is part of Covenant Health and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of St Mary Health Care Center?

(508) 753-4791. The facility is located at 39 Queen Street, Worcester, MA 01610.

Other nursing homes in Worcester

Compare all nursing homes in Worcester, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.