Knollwood Nursing Center

Nursing Home · Worcester, MA

CMS overall rating 4/5 Non profit - Corporation

CMS certification number225016

Contact & location

87 Briarwood Circle
Worcester, MA 01606
Worcester County
Phone
(508) 853-6910
ZIP code
01606 – all care providers

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Facility details

Certified beds
82
Residents per day
76.9 (94% occupied)
Ownership
Non profit - Corporation
Legal name
Salem Community Corporation
Medicare certified since
January 7, 1970
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.27 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.95 · U.S. 0.86)
Nurse aides
2.53 (state 2.26 · U.S. 2.32)
Weekend total
3.87 (state 3.48 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
December 15, 2025
Health deficiencies (last cycle)
5.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
14 health · 13 fire safety
DateCitationSeverityStatus
2025-12-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-12
2025-12-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-12
2025-12-15 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-12
2025-12-15 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-12
2025-12-15 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-12
2024-08-27 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2024-08-27 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-10-11
2023-05-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Martel, Patricia (individual)Corporate Director · NOT APPLICABLE
Bowler, Paul (individual)Corporate Officer · NOT APPLICABLE
Dudley, Elaine (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Knollwood Nursing Center?

Knollwood Nursing Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Knollwood Nursing Center have?

It has 82 certified beds and cares for about 77 residents per day.

Has Knollwood Nursing Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Knollwood Nursing Center?

(508) 853-6910. The facility is located at 87 Briarwood Circle, Worcester, MA 01606.

Other nursing homes in Worcester

Compare all nursing homes in Worcester, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.