Asistencia Villa Healthcare Center

Nursing Home · Redlands, CA

CMS overall rating 2/5 For profit - Corporation

CMS certification number555379

Contact & location

1875 Barton Rd
Redlands, CA 92373
San Bernardino County
Phone
(909) 793-1382
ZIP code
92373 – all care providers

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Facility details

Certified beds
99
Residents per day
92.5 (93% occupied)
Ownership
For profit - Corporation
Legal name
Avpa, LLC
Chain
Crystal Solorzano (9 facilities, avg 2.0★)
Medicare certified since
August 4, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.79 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.57 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.78 (state 1.20 · U.S. 0.86)
Nurse aides
2.44 (state 2.65 · U.S. 2.32)
Weekend total
4.53 (state 4.09 · U.S. 3.42)
Nursing staff turnover
50.3 (state 36.7 · U.S. 45.8)%
RN turnover
58.8 (state 38.1 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 18, 2025
Health deficiencies (last cycle)
11.0 (state 15.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
40 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2025-12-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-07
2025-12-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-04
2025-07-07 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-11
2025-04-03 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-24
2025-01-09 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-16
2024-10-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-10-17 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-10-17 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-10-17 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-10-17 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-10-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-10-17 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-17
2024-07-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-14
2024-06-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-18
2024-05-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-16
2023-12-04 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-20
2023-09-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-27
2023-08-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-09-12
2023-08-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-05 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15
2023-08-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Avpa 1875 LLC (organization)5%+ Direct Ownership Interest
Avpa, LLC (organization)5%+ Direct Ownership Interest
Ditullio, Caroline (individual)5%+ Direct Ownership Interest
Dizon, Monette (individual)5%+ Direct Ownership Interest
Gasmen, Yolanda (individual)5%+ Direct Ownership Interest
Dionisio, Paola (individual)5%+ Indirect Ownership Interest · 20%
Gateways Rehabilitation Center II LLC (organization)Administrator · NOT APPLICABLE
Hage, Jean (individual)Administrator · NOT APPLICABLE
Mora, Michelle (individual)Administrator · NOT APPLICABLE
Renew Health Consulting Services LLC (organization)Administrator · NOT APPLICABLE
Sharma, Vatsala (individual)Administrator · NOT APPLICABLE
Dionisio, Paola (individual)Managing Control - Governing Body · NOT APPLICABLE
Ditullio, Caroline (individual)Managing Control - Governing Body · NOT APPLICABLE
Avpa 1875 LLC (organization)Operational/managerial Control · NOT APPLICABLE
Dionisio, Paola (individual)Operational/managerial Control · NOT APPLICABLE
Ditullio, Caroline (individual)Operational/managerial Control · NOT APPLICABLE
Hage, Jean (individual)Operational/managerial Control · NOT APPLICABLE
Mora, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Renew Health Consulting Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Sharma, Vatsala (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Asistencia Villa Healthcare Center?

Asistencia Villa Healthcare Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Asistencia Villa Healthcare Center have?

It has 99 certified beds and cares for about 93 residents per day.

Has Asistencia Villa Healthcare Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Asistencia Villa Healthcare Center?

It is part of Crystal Solorzano and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Asistencia Villa Healthcare Center?

(909) 793-1382. The facility is located at 1875 Barton Rd, Redlands, CA 92373.

Other nursing homes in Redlands

Compare all nursing homes in Redlands, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.