Madison Grove Post Acute

CMS star ratings

Overall★★★★★ 3/5

State avg 3.2

Health inspections★★★★★ 3/5

State avg 2.8

Staffing★★★★★ 2/5

State avg 3.3

Quality measures★★★★★ 2/5

State avg 4.1

Long-stay quality★★★★★ 4/5

Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 4.76 (state 4.52 · U.S. 3.86)
Registered nurses (RN): 0.31 (state 0.67 · U.S. 0.69)
Licensed practical nurses: 1.94 (state 1.20 · U.S. 0.86)
Nurse aides: 2.50 (state 2.65 · U.S. 2.32)
Weekend total: 4.50 (state 4.09 · U.S. 3.42)
Nursing staff turnover: 31.5 (state 36.7 · U.S. 45.8)%
RN turnover: 52.6 (state 38.1 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: September 17, 2025
Health deficiencies (last cycle): 12.0 (state 15.7 · U.S. 9.3)
From complaints: 3
Citations on record (3 years): 42 health · 21 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-03-03	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-03-13
2026-02-09	Keep all essential equipment working safely. F0908 · Environmental Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2026-03-07
2025-09-17	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. F0575 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-09-17	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-30
2025-08-27	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-09-27
2025-03-19	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-05-16
2024-08-28	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-09-19
2024-08-27	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-31
2024-06-05	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-06-28
2022-04-25	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. F0646 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710 · Nursing and Physician Services Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2022-04-25	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-19
2021-10-19	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30
2021-10-19	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $9,110 in fines.

Date	Type	Amount
2025-08-27	Payment Denial	3 days payment denial
2025-08-27	Fine	$9,110

Ownership & management

Name	Role	Since
Laurel Avenue LLC (organization)	5%+ Direct Ownership Interest · 100%
Madison Creek Partners LLC (organization)	5%+ Indirect Ownership Interest · 100%
Christensen, Covey (individual)	Corporate Officer · NOT APPLICABLE
Christensen, Covey (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Madison Grove Post Acute?

Madison Grove Post Acute has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Madison Grove Post Acute have?

It has 243 certified beds and cares for about 229 residents per day.

Has Madison Grove Post Acute been fined?

Yes. CMS lists 2 penalties totaling $9,110 in the last three years.

Who owns Madison Grove Post Acute?

It is part of Madison Creek Partners and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Madison Grove Post Acute?

(909) 792-6050. The facility is located at 1618 Laurel Ave, Redlands, CA 92373.

Other nursing homes in Redlands

Plymouth Village Nursing Home · Redlands, CA · 48 beds ★★★★
Redlands Comm Hosp D/p Snf Nursing Home · Redlands, CA · 16 beds ★★★★
Redlands Healthcare Center Nursing Home · Redlands, CA · 78 beds ★★★★
Brookside Healthcare Center Nursing Home · Redlands, CA · 97 beds ★★★
Highland Care Center of Redlands Nursing Home · Redlands, CA · 80 beds ★★★
Asistencia Villa Healthcare Center Nursing Home · Redlands, CA · 99 beds ★★

Compare all nursing homes in Redlands, CA →

Contact & location

Facility details