Redlands Healthcare Center

Nursing Home · Redlands, CA

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number055001

Contact & location

1620 W Fern Ave
Redlands, CA 92373
San Bernardino County
Phone
(909) 793-2609
ZIP code
92373 – all care providers

Open in Google Maps

Facility details

Certified beds
78
Residents per day
73.4 (94% occupied)
Ownership
For profit - Limited Liability company
Legal name
Ash Holdings LLC
Chain
Pacs Group (274 facilities, avg 2.9★)
Medicare certified since
August 1, 1978
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.37 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.50 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.14 (state 1.20 · U.S. 0.86)
Nurse aides
2.72 (state 2.65 · U.S. 2.32)
Weekend total
4.01 (state 4.09 · U.S. 3.42)
Nursing staff turnover
42.0 (state 36.7 · U.S. 45.8)%
RN turnover
0.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 23, 2026
Health deficiencies (last cycle)
6.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
14 health · 9 fire safety
DateCitationSeverityStatus
2026-04-23 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-23 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2025-02-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-01
2025-02-06 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-01
2024-04-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-22
2024-02-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-02-29
2024-02-02 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-29
2024-02-02 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-29
2024-02-02 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-29
2024-02-02 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-29

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bai, Shuang (individual)Contracted Managing Employee · NOT APPLICABLE
Apt, Frederick (individual)Corporate Officer · NOT APPLICABLE
Hancock, Mark (individual)Corporate Officer · NOT APPLICABLE
Jergensen, Joshua (individual)Corporate Officer · NOT APPLICABLE
Mitchell, John (individual)Corporate Officer · NOT APPLICABLE
Murray, Jason (individual)Corporate Officer · NOT APPLICABLE
Driggs, Daniel (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Redlands Healthcare Center?

Redlands Healthcare Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Redlands Healthcare Center have?

It has 78 certified beds and cares for about 73 residents per day.

Has Redlands Healthcare Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Redlands Healthcare Center?

It is part of Pacs Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Redlands Healthcare Center?

(909) 793-2609. The facility is located at 1620 W Fern Ave, Redlands, CA 92373.

Other nursing homes in Redlands

Compare all nursing homes in Redlands, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.