Hanover Hill Health Care Center
Nursing Home · Manchester, NH
CMS certification number305009
Contact & location
700 Hanover StreetManchester, NH 03104
Hillsborough County
- Phone
- (603) 627-3826
- ZIP code
- 03104 – all care providers
Facility details
- Certified beds
- 124
- Residents per day
- 110.4 (89% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Hanover Hill Health Care Center Services INC.
- Medicare certified since
- July 24, 1970
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.06 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.54 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 1.17 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.35 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.59 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 36.9 (state 44.1 · U.S. 45.8)%
- RN turnover
- 38.9 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 10, 2026
- Health deficiencies (last cycle)
- 1.0 (state 3.9 · U.S. 9.3)
- From complaints
- 0
- Infection control citations
- 1
- Citations on record (3 years)
- 8 health · 6 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-10 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-23 |
| 2024-12-12 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
G Actual harm |
Corrected 2024-11-13 |
| 2024-12-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-21 |
| 2024-12-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-22 |
| 2024-12-12 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-08 |
| 2024-12-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-22 |
| 2024-12-12 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-12-12 |
| 2023-08-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-09-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,512 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-12-12 | Fine | $8,512 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Accordion Healthcare Consulting, LLC (organization) | Administrator · NOT APPLICABLE | |
| Athar, Masooma (individual) | Administrator · NOT APPLICABLE | |
| Foster, Heather (individual) | Administrator · NOT APPLICABLE | |
| Intelycare INC (organization) | Administrator · NOT APPLICABLE | |
| Kelia, INC. (organization) | Administrator · NOT APPLICABLE | |
| Lee, Allison (individual) | Administrator · NOT APPLICABLE | |
| Lee, Elisabeth (individual) | Administrator · NOT APPLICABLE | |
| Lee, Theodore (individual) | Administrator · NOT APPLICABLE | |
| McIntire, Lori (individual) | Administrator · NOT APPLICABLE | |
| Medwin Healthcare Staffing (organization) | Administrator · NOT APPLICABLE | |
| Megansett Realty, LLC (organization) | Administrator · NOT APPLICABLE | |
| Omnicare, LLC (organization) | Administrator · NOT APPLICABLE | |
| Silver Stone Investment Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| TJL Properties Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| Wipfli LLP (organization) | Administrator · NOT APPLICABLE | |
| McIntire, Lori (individual) | Corporate Officer · NOT APPLICABLE | |
| Lee, Allison (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Lee, Elisabeth (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Lee, Theodore (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Accordion Healthcare Consulting, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Athar, Masooma (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Foster, Heather (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Intelycare INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Kelia, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Lee, Allison (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lee, Elisabeth (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lee, Theodore (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McIntire, Lori (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Medwin Healthcare Staffing (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Omnicare, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Silver Stone Investment Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Wipfli LLP (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hanover Hill Health Care Center?
Hanover Hill Health Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does Hanover Hill Health Care Center have?
It has 124 certified beds and cares for about 110 residents per day.
Has Hanover Hill Health Care Center been fined?
Yes. CMS lists 1 penalty totaling $8,512 in the last three years.
What is the phone number of Hanover Hill Health Care Center?
(603) 627-3826. The facility is located at 700 Hanover Street, Manchester, NH 03104.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.