Clark Retirement Community

Nursing Home · Grand Rapids, MI

CMS overall rating 2/5 Non profit - Corporation

CMS certification number235401

Contact & location

1551 Franklin Street SE
Grand Rapids, MI 49506
Kent County
Phone
(616) 452-1568
ZIP code
49506 – all care providers

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Facility details

Certified beds
39
Residents per day
30.4 (78% occupied)
Ownership
Non profit - Corporation
Legal name
Clark Retirement Community INC.
Chain
Bhi Senior Living (9 facilities, avg 4.0★)
Medicare certified since
October 1, 1979
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.55 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.48 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.97 (state 0.88 · U.S. 0.86)
Nurse aides
2.10 (state 2.33 · U.S. 2.32)
Weekend total
3.30 (state 3.50 · U.S. 3.42)
Nursing staff turnover
50.0 (state 44.1 · U.S. 45.8)%
RN turnover
62.5 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 30, 2025
Health deficiencies (last cycle)
8.0 (state 10.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
28 health · 9 fire safety · includes actual harm
DateCitationSeverityStatus
2025-07-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-08-22
2025-07-30 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-07-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-07-30 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-07-30 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-07-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-07-30 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-07-30 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-22
2025-02-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-25
2025-02-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-25
2024-08-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-08-22 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-03-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-03-16
2023-11-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-04
2023-11-01 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-04
2023-11-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-04
2023-11-01 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bhi Retirement Communities INC (organization)5%+ Indirect Ownership Interest · 100%
Bank of Ny Mellon (organization)Administrator · NOT APPLICABLE
Bhi Retirement Communities INC (organization)Administrator · NOT APPLICABLE
Dattilo, John (individual)Administrator · NOT APPLICABLE
Fifth Third Bank (organization)Administrator · NOT APPLICABLE
Forvis Mazars, LLP (organization)Administrator · NOT APPLICABLE
Healthcare Therapy Services INC (organization)Administrator · NOT APPLICABLE
Kaura, Sita (individual)Administrator · NOT APPLICABLE
Kyllonen, Kelly (individual)Administrator · NOT APPLICABLE
Maurer, McKensey (individual)Administrator · NOT APPLICABLE
Murphy, Kara (individual)Administrator · NOT APPLICABLE
Orban, Glenn (individual)Administrator · NOT APPLICABLE
Plante & Moran Pllc (organization)Administrator · NOT APPLICABLE
Ruffing, Michelle (individual)Administrator · NOT APPLICABLE
Smith, Percell (individual)Administrator · NOT APPLICABLE
Weideman II, Roger (individual)Administrator · NOT APPLICABLE
Bloomstrom, John (individual)Corporate Director · NOT APPLICABLE
Caldwell, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Dalton, Douglass (individual)Corporate Director · NOT APPLICABLE
Ellis, Brian (individual)Corporate Director · NOT APPLICABLE
Hoppe, George (individual)Corporate Director · NOT APPLICABLE
Jones, L. Dean (individual)Corporate Director · NOT APPLICABLE
Kelly, Beth (individual)Corporate Director · NOT APPLICABLE
Koselke, Elizabeth (individual)Corporate Director · NOT APPLICABLE
Kyllonen, Kelly (individual)Corporate Director · NOT APPLICABLE
Maurer, McKensey (individual)Corporate Director · NOT APPLICABLE
Meredith, Wendy (individual)Corporate Director · NOT APPLICABLE
Miller, Mark (individual)Corporate Director · NOT APPLICABLE
Miller, Roger (individual)Corporate Director · NOT APPLICABLE
Murphy, Kara (individual)Corporate Director · NOT APPLICABLE
Orban, Glenn (individual)Corporate Director · NOT APPLICABLE
Richardson, Jane (individual)Corporate Director · NOT APPLICABLE
Robbins, Fred (individual)Corporate Director · NOT APPLICABLE
Seigel, Jane (individual)Corporate Director · NOT APPLICABLE
Terp, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Dattilo, John (individual)Corporate Officer · NOT APPLICABLE
Smith, Percell (individual)Corporate Officer · NOT APPLICABLE
Weideman II, Roger (individual)Corporate Officer · NOT APPLICABLE
Bank of Ny Mellon (organization)Operational/managerial Control · NOT APPLICABLE
Bhi Retirement Communities INC (organization)Operational/managerial Control · NOT APPLICABLE
Bloomstrom, John (individual)Operational/managerial Control · NOT APPLICABLE
Caldwell, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Dalton, Douglass (individual)Operational/managerial Control · NOT APPLICABLE
Dattilo, John (individual)Operational/managerial Control · NOT APPLICABLE
Ellis, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Fifth Third Bank (organization)Operational/managerial Control · NOT APPLICABLE
Forvis Mazars, LLP (organization)Operational/managerial Control · NOT APPLICABLE
Healthcare Therapy Services INC (organization)Operational/managerial Control · NOT APPLICABLE
Hoppe, George (individual)Operational/managerial Control · NOT APPLICABLE
Jones, L. Dean (individual)Operational/managerial Control · NOT APPLICABLE
Kaura, Sita (individual)Operational/managerial Control · NOT APPLICABLE
Kelly, Beth (individual)Operational/managerial Control · NOT APPLICABLE
Koselke, Elizabeth (individual)Operational/managerial Control · NOT APPLICABLE
Kyllonen, Kelly (individual)Operational/managerial Control · NOT APPLICABLE
Maurer, McKensey (individual)Operational/managerial Control · NOT APPLICABLE
Meredith, Wendy (individual)Operational/managerial Control · NOT APPLICABLE
Miller, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Miller, Roger (individual)Operational/managerial Control · NOT APPLICABLE
Murphy, Kara (individual)Operational/managerial Control · NOT APPLICABLE
Orban, Glenn (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Clark Retirement Community?

Clark Retirement Community has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Clark Retirement Community have?

It has 39 certified beds and cares for about 30 residents per day.

Has Clark Retirement Community been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Clark Retirement Community?

It is part of Bhi Senior Living and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Clark Retirement Community?

(616) 452-1568. The facility is located at 1551 Franklin Street SE, Grand Rapids, MI 49506.

Other nursing homes in Grand Rapids

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.