Michigan Veteran Homes at Grand Rapids

Nursing Home · Grand Rapids, MI

CMS overall rating 5/5 Government - State

CMS certification number235729

Contact & location

2950 Monroe NE
Grand Rapids, MI 49505
Kent County
Phone
(616) 345-6107
ZIP code
49505 – all care providers

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Facility details

Certified beds
128
Residents per day
122.7 (96% occupied)
Ownership
Government - State
Legal name
State of Michigan Office of Financial Management
Medicare certified since
November 26, 2021
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
7.21 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.04 (state 0.78 · U.S. 0.69)
Licensed practical nurses
1.57 (state 0.88 · U.S. 0.86)
Nurse aides
4.60 (state 2.33 · U.S. 2.32)
Weekend total
6.33 (state 3.50 · U.S. 3.42)
Nursing staff turnover
44.9 (state 44.1 · U.S. 45.8)%
RN turnover
24.1 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 30, 2025
Health deficiencies (last cycle)
2.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
5 health · 8 fire safety
DateCitationSeverityStatus
2025-04-30 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-05
2025-04-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-05
2024-04-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-02
2023-10-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-22
2023-02-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-03-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Age Management of West Michigan PC (organization)Administrator · NOT APPLICABLE
Bhatnagar, Piyush (individual)Administrator · NOT APPLICABLE
Bobrowski, Erica (individual)Administrator · NOT APPLICABLE
Huhn, Jacqueline (individual)Administrator · NOT APPLICABLE
Macdonald, Carly (individual)Administrator · NOT APPLICABLE
Rolston, Steven (individual)Administrator · NOT APPLICABLE
State of Michigan Office of Financial Management (organization)Administrator · NOT APPLICABLE
Velie, Melissa (individual)Administrator · NOT APPLICABLE
Wheeler, Niquette (individual)Administrator · NOT APPLICABLE
Zerbe, Anne (individual)Administrator · NOT APPLICABLE
Age Management of West Michigan PC (organization)Operational/managerial Control · NOT APPLICABLE
Bhatnagar, Piyush (individual)Operational/managerial Control · NOT APPLICABLE
Bobrowski, Erica (individual)Operational/managerial Control · NOT APPLICABLE
Huhn, Jacqueline (individual)Operational/managerial Control · NOT APPLICABLE
Macdonald, Carly (individual)Operational/managerial Control · NOT APPLICABLE
Rolston, Steven (individual)Operational/managerial Control · NOT APPLICABLE
State of Michigan Office of Financial Management (organization)Operational/managerial Control · NOT APPLICABLE
Velie, Melissa (individual)Operational/managerial Control · NOT APPLICABLE
Wheeler, Niquette (individual)Operational/managerial Control · NOT APPLICABLE
Zerbe, Anne (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Michigan Veteran Homes at Grand Rapids?

Michigan Veteran Homes at Grand Rapids has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Michigan Veteran Homes at Grand Rapids have?

It has 128 certified beds and cares for about 123 residents per day.

Has Michigan Veteran Homes at Grand Rapids been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Michigan Veteran Homes at Grand Rapids?

(616) 345-6107. The facility is located at 2950 Monroe NE, Grand Rapids, MI 49505.

Other nursing homes in Grand Rapids

Compare all nursing homes in Grand Rapids, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.