Porter Hills Health Center

Nursing Home · Grand Rapids, MI

CMS overall rating 5/5 Non profit - Corporation

CMS certification number235310

Contact & location

3600 Fulton St E
Grand Rapids, MI 49546
Kent County
Phone
(616) 949-4971
ZIP code
49546 – all care providers

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Facility details

Certified beds
39
Residents per day
36.1 (93% occupied)
Ownership
Non profit - Corporation
Legal name
Porter Hills Presbyterian Village, INC.
Medicare certified since
July 1, 1976
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.58 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.79 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.86 (state 0.88 · U.S. 0.86)
Nurse aides
2.92 (state 2.33 · U.S. 2.32)
Weekend total
4.38 (state 3.50 · U.S. 3.42)
Nursing staff turnover
30.0 (state 44.1 · U.S. 45.8)%
RN turnover
22.2 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 24, 2025
Health deficiencies (last cycle)
1.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
9 health · 5 fire safety
DateCitationSeverityStatus
2025-07-24 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-08-16
2024-08-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-08-21
2024-08-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-21
2024-08-01 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-21
2024-08-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-21
2024-08-01 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-21
2023-06-14 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-07-01
2023-06-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-01
2023-06-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
United Methodist Retirement Communities, INC. (organization)5%+ Direct Ownership Interest · 100%
Boettcher, Iris (individual)Administrator · NOT APPLICABLE
Carlson, Kalen (individual)Administrator · NOT APPLICABLE
Fetyko, Stephen (individual)Administrator · NOT APPLICABLE
Maag, Nicole (individual)Administrator · NOT APPLICABLE
Watkins, Trisha (individual)Administrator · NOT APPLICABLE
Fetyko, Stephen (individual)Corporate Director · NOT APPLICABLE
Fritz, Michael (individual)Corporate Officer · NOT APPLICABLE
Ives, Harlem (individual)Corporate Officer · NOT APPLICABLE
Nixon, John (individual)Corporate Officer · NOT APPLICABLE
Boettcher, Iris (individual)Operational/managerial Control · NOT APPLICABLE
Carlson, Kalen (individual)Operational/managerial Control · NOT APPLICABLE
Fetyko, Stephen (individual)Operational/managerial Control · NOT APPLICABLE
Maag, Nicole (individual)Operational/managerial Control · NOT APPLICABLE
Umrcph, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Watkins, Trisha (individual)Operational/managerial Control · NOT APPLICABLE
Fetyko, Stephen (individual)Trustee Of The Snf · NOT APPLICABLE
Maag, Nicole (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Porter Hills Health Center?

Porter Hills Health Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Porter Hills Health Center have?

It has 39 certified beds and cares for about 36 residents per day.

Has Porter Hills Health Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Porter Hills Health Center?

(616) 949-4971. The facility is located at 3600 Fulton St E, Grand Rapids, MI 49546.

Other nursing homes in Grand Rapids

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.