Covenant Village of the Great Lakes

Nursing Home · Grand Rapids, MI

CMS overall rating 4/5 Non profit - Corporation

CMS certification number235614

Contact & location

2520 Lake Michigan Drive NW
Grand Rapids, MI 49504
Kent County
Phone
(616) 735-6050
ZIP code
49504 – all care providers

Open in Google Maps

Facility details

Certified beds
37
Residents per day
31.0 (84% occupied)
Ownership
Non profit - Corporation
Legal name
Covenant Living of the Great Lakes
Chain
Covenant Living (15 facilities, avg 4.4★)
Medicare certified since
October 28, 2004
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.9
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.28 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
0.94 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.93 (state 0.88 · U.S. 0.86)
Nurse aides
2.40 (state 2.33 · U.S. 2.32)
Weekend total
3.81 (state 3.50 · U.S. 3.42)
Nursing staff turnover
50.0 (state 44.1 · U.S. 45.8)%
RN turnover
33.3 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 26, 2026
Health deficiencies (last cycle)
4.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
22 health · 2 fire safety
DateCitationSeverityStatus
2026-03-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-17
2026-03-26 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-17
2026-03-26 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-17
2026-03-26 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-17
2025-03-05 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2025-03-05 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2025-03-05 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2025-03-05 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2025-03-05 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2025-03-05 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2025-03-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-05
2024-01-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Covenant Living Communities & Services (organization)5%+ Direct Ownership Interest · 100%
Christensen, Pamela (individual)Contracted Managing Employee · NOT APPLICABLE
Manlove, Matt (individual)Corporate Director · NOT APPLICABLE
Oxendale, Roger (individual)Corporate Director · NOT APPLICABLE
Cunliffe, Terri (individual)Corporate Officer · NOT APPLICABLE
Erickson, David (individual)Corporate Officer · NOT APPLICABLE
Holt, Jody (individual)Corporate Officer · NOT APPLICABLE
Aagaard, Jon (individual)Operational/managerial Control · NOT APPLICABLE
Eastburg, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Espinosa, Marc (individual)Operational/managerial Control · NOT APPLICABLE
Hodgkinson, Donald (individual)Operational/managerial Control · NOT APPLICABLE
Stante, Marlene (individual)Operational/managerial Control · NOT APPLICABLE
Vining, Anne (individual)Operational/managerial Control · NOT APPLICABLE
Cunliffe, Terri (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Covenant Village of the Great Lakes?

Covenant Village of the Great Lakes has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Covenant Village of the Great Lakes have?

It has 37 certified beds and cares for about 31 residents per day.

Has Covenant Village of the Great Lakes been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Covenant Village of the Great Lakes?

It is part of Covenant Living and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Covenant Village of the Great Lakes?

(616) 735-6050. The facility is located at 2520 Lake Michigan Drive NW, Grand Rapids, MI 49504.

Other nursing homes in Grand Rapids

Compare all nursing homes in Grand Rapids, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.