Guilford Health Care Center

Nursing Home · Greensboro, NC

CMS overall rating 1/5 For profit - Corporation

CMS certification number345460

Contact & location

2041 Willow Road
Greensboro, NC 27406
Guilford County
Phone
(336) 272-9700
ZIP code
27406 – all care providers

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Facility details

Certified beds
110
Residents per day
106.9 (97% occupied)
Ownership
For profit - Corporation
Legal name
Guilford Operator LLC
Chain
Lifeworks Rehab (64 facilities, avg 2.1★)
Medicare certified since
June 24, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.38 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.40 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.12 (state 0.89 · U.S. 0.86)
Nurse aides
1.86 (state 2.34 · U.S. 2.32)
Weekend total
3.06 (state 3.40 · U.S. 3.42)
Nursing staff turnover
53.8 (state 49.0 · U.S. 45.8)%
RN turnover
66.7 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
March 18, 2026
Health deficiencies (last cycle)
5.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
27 health · 11 fire safety
DateCitationSeverityStatus
2026-03-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-15
2026-03-18 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-15
2026-03-18 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-15
2026-03-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-15
2026-03-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-15
2025-04-17 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-01
2025-04-17 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-22
2025-04-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-01
2025-04-17 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-28
2025-04-17 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-22
2025-04-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-17 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-01
2024-01-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-24 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-24 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-24 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-24 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2023-11-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Guilford Holdings Ill (organization)5%+ Direct Ownership Interest · 100%
Charles 1994 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
CK 2008 Family Trust (organization)5%+ Indirect Ownership Interest
DRM South LLC (organization)5%+ Indirect Ownership Interest
Edward 1998 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Lauren 2020 LLC (organization)5%+ Indirect Ownership Interest
Leps 2003 Family Trust (organization)5%+ Indirect Ownership Interest
Norman 5571 & Family LLC (organization)5%+ Indirect Ownership Interest
Norman 5571 LLC (organization)5%+ Indirect Ownership Interest
RL 2008 Family Trust (organization)5%+ Indirect Ownership Interest
Robin 2008 LLC (organization)5%+ Indirect Ownership Interest
Saul 2012 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Springrock South LLC (organization)5%+ Indirect Ownership Interest
Summer South LLC (organization)5%+ Indirect Ownership Interest
Rajchenbach, Moshe (individual)Corporate Officer · NOT APPLICABLE
Spiegel, Hindy (individual)Corporate Officer · NOT APPLICABLE
Rsbrm South Manager LLC (organization)Operational/managerial Control · NOT APPLICABLE
Swanson, Stephen (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Guilford Health Care Center?

Guilford Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Guilford Health Care Center have?

It has 110 certified beds and cares for about 107 residents per day.

Has Guilford Health Care Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Guilford Health Care Center?

It is part of Lifeworks Rehab and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Guilford Health Care Center?

(336) 272-9700. The facility is located at 2041 Willow Road, Greensboro, NC 27406.

Other nursing homes in Greensboro

Compare all nursing homes in Greensboro, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.