Greenhaven Health and Rehabilitation Center

Nursing Home · Greensboro, NC

CMS overall rating 3/5 Abuse citation For profit - Limited Liability company

CMS certification number345132
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

801 Greenhaven Drive
Greensboro, NC 27406
Guilford County
Phone
(336) 292-8371
ZIP code
27406 – all care providers

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Facility details

Certified beds
120
Residents per day
101.5 (85% occupied)
Ownership
For profit - Limited Liability company
Legal name
Snowshoe LTC Group, LLC
Chain
Principle Long Term Care (40 facilities, avg 3.0★)
Medicare certified since
August 1, 1974
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.50 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.64 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.41 (state 0.89 · U.S. 0.86)
Nurse aides
2.45 (state 2.34 · U.S. 2.32)
Weekend total
3.24 (state 3.40 · U.S. 3.42)
Nursing staff turnover
62.6 (state 49.0 · U.S. 45.8)%
RN turnover
47.4 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 8, 2025
Health deficiencies (last cycle)
10.0 (state 4.8 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
34 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-09-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-08-09
2025-07-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-08-07
2025-07-08 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-07-08 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-07-08 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-07-08 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-03
2025-07-08 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-07-08 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-07-08 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-07-08 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-04
2025-04-25 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-04-22
2025-04-25 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-22
2024-03-14 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-11
2024-03-14 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies · complaint inspection		 C
No actual harm, potential for minimal harm		 Corrected 2024-04-11
2023-01-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 G
Actual harm		 Corrected 2023-02-15
2023-01-13 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-06
2023-01-13 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-15
2023-01-13 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-02-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $123,126 in fines.

DateTypeAmount
2025-07-08Payment Denial35 days payment denial
2025-07-08Fine$123,126

Ownership & management

NameRoleSince
Blake, Khashana (individual)Administrator · NOT APPLICABLE
Simpson, Malik (individual)Administrator · NOT APPLICABLE
Boice, Gale (individual)Corporate Officer · NOT APPLICABLE
Johnson, Dianne (individual)Corporate Officer · NOT APPLICABLE
Boice, Gale (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Blake, Khashana (individual)Managing Control - Governing Body · NOT APPLICABLE
Abela, Anthony (individual)Operational/managerial Control · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Simpson, Malik (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Greenhaven Health and Rehabilitation Center?

Greenhaven Health and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Greenhaven Health and Rehabilitation Center have?

It has 120 certified beds and cares for about 102 residents per day.

Has Greenhaven Health and Rehabilitation Center been fined?

Yes. CMS lists 2 penalties totaling $123,126 in the last three years.

Who owns Greenhaven Health and Rehabilitation Center?

It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Greenhaven Health and Rehabilitation Center?

(336) 292-8371. The facility is located at 801 Greenhaven Drive, Greensboro, NC 27406.

Other nursing homes in Greensboro

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.