Heartland Living & Rehab at the Moses H Cone Memor

Nursing Home · Greensboro, NC

CMS overall rating 4/5 For profit - Corporation

CMS certification number345391

Contact & location

1131 North Church Street
Greensboro, NC 27401
Guilford County
Phone
(336) 358-5100
ZIP code
27401 – all care providers

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Facility details

Certified beds
107
Residents per day
91.9 (86% occupied)
Ownership
For profit - Corporation
Legal name
Heartland of Greensboro, INC
Chain
Century Care Management (7 facilities, avg 4.1★)
Medicare certified since
July 11, 1991
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.79 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.21 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.68 (state 0.89 · U.S. 0.86)
Nurse aides
2.90 (state 2.34 · U.S. 2.32)
Weekend total
3.48 (state 3.40 · U.S. 3.42)
Nursing staff turnover
35.8 (state 49.0 · U.S. 45.8)%
RN turnover
28.6 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 30, 2026
Health deficiencies (last cycle)
2.0 (state 4.8 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
13 health · 12 fire safety
DateCitationSeverityStatus
2026-04-30 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-22
2026-04-30 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-22
2025-02-26 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-19
2025-02-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-19
2025-02-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-19
2023-09-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-09-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Noah K Duncan Mrtl TR (organization)5%+ Direct Ownership Interest · 100%
Boyette, Barbara (individual)Corporate Director · NOT APPLICABLE
Gilliam, Robert (individual)Corporate Director · NOT APPLICABLE
Gilliam, Robert (individual)Corporate Officer · NOT APPLICABLE
Schmidlin, James (individual)Corporate Officer · NOT APPLICABLE
Century Care Management, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Wilson, Horace (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Heartland Living & Rehab at the Moses H Cone Memor?

Heartland Living & Rehab at the Moses H Cone Memor has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Heartland Living & Rehab at the Moses H Cone Memor have?

It has 107 certified beds and cares for about 92 residents per day.

Has Heartland Living & Rehab at the Moses H Cone Memor been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Heartland Living & Rehab at the Moses H Cone Memor?

It is part of Century Care Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Heartland Living & Rehab at the Moses H Cone Memor?

(336) 358-5100. The facility is located at 1131 North Church Street, Greensboro, NC 27401.

Other nursing homes in Greensboro

Compare all nursing homes in Greensboro, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.