Maple Grove Health and Rehabilitation Center

Nursing Home · Greensboro, NC

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number345448

Contact & location

308 West Meadowview Road
Greensboro, NC 27406
Guilford County
Phone
(336) 230-0534
ZIP code
27406 – all care providers

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Facility details

Certified beds
210
Residents per day
111.9 (53% occupied)
Ownership
For profit - Limited Liability company
Legal name
Snowshoe LTC Group, LLC
Chain
Principle Long Term Care (40 facilities, avg 3.0★)
Medicare certified since
October 8, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.7
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.61 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.83 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.45 (state 0.89 · U.S. 0.86)
Nurse aides
2.33 (state 2.34 · U.S. 2.32)
Weekend total
3.25 (state 3.40 · U.S. 3.42)
Nursing staff turnover
48.4 (state 49.0 · U.S. 45.8)%
RN turnover
38.5 (state 45.7 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
June 5, 2025
Health deficiencies (last cycle)
2.0 (state 4.8 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
23 health · 22 fire safety · includes actual harm
DateCitationSeverityStatus
2025-11-19 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-02
2025-11-19 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-02
2024-03-06 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2024-04-02
2024-03-06 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-02
2024-03-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-02
2024-03-06 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-02
2024-03-06 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-04-02
2023-09-01 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-13
2023-09-01 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-23
2023-01-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
F0729 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-09
2023-01-27 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-03-09
2023-01-27 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-03-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $50,310 in fines.

DateTypeAmount
2024-03-06Fine$50,310

Ownership & management

NameRoleSince
Armijo, Olivia (individual)Administrator · NOT APPLICABLE
Bernardini, Holly (individual)Administrator · NOT APPLICABLE
Boice, Gale (individual)Administrator · NOT APPLICABLE
Hill, Raymond (individual)Administrator · NOT APPLICABLE
Hill, Robert (individual)Administrator · NOT APPLICABLE
Hill, Stephen (individual)Administrator · NOT APPLICABLE
Boice, Gale (individual)Corporate Officer · NOT APPLICABLE
Johnson, Dianne (individual)Corporate Officer · NOT APPLICABLE
Boice, Gale (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Armijo, Olivia (individual)Operational/managerial Control · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Maple Grove Health and Rehabilitation Center?

Maple Grove Health and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Maple Grove Health and Rehabilitation Center have?

It has 210 certified beds and cares for about 112 residents per day.

Has Maple Grove Health and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $50,310 in the last three years.

Who owns Maple Grove Health and Rehabilitation Center?

It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Maple Grove Health and Rehabilitation Center?

(336) 230-0534. The facility is located at 308 West Meadowview Road, Greensboro, NC 27406.

Other nursing homes in Greensboro

Compare all nursing homes in Greensboro, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.