Agawam North Rehab and Nursing
Nursing Home · Agawam, MA
CMS certification number225766
Contact & location
55 Cooper StreetAgawam, MA 01001
Hampden County
- Phone
- (413) 333-8131
- ZIP code
- 01001 – all care providers
Facility details
- Certified beds
- 124
- Residents per day
- 111.0 (90% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Agawam North Rehab and Nursing LLC
- Chain
- Stern Consultants (22 facilities, avg 2.5★)
- Medicare certified since
- December 10, 2002
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.65 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.65 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.68 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.32 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.14 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 44.5 (state 38.2 · U.S. 45.8)%
- RN turnover
- 38.9 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 9, 2025
- Health deficiencies (last cycle)
- 16.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 28 health · 2 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-04-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Give the resident's representative the ability to exercise the resident's rights. F0551 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-23 |
| 2025-04-09 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-01 |
| 2025-04-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-09 |
| 2024-10-22 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-08 |
| 2024-01-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-19 |
| 2024-01-23 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-02-19 |
| 2024-01-23 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-02-28 |
| 2024-01-23 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-02-19 |
| 2022-07-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-13 |
| 2022-07-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-13 |
| 2022-07-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-13 |
| 2022-07-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $86,130 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-04-09 | Fine | $86,130 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Friedman, Shana (individual) | 5%+ Direct Ownership Interest · 12% | |
| Com Family Trust (organization) | 5%+ Indirect Ownership Interest · 10% | |
| Agawam North Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Administrator · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Administrator · NOT APPLICABLE | |
| Com Family Trust (organization) | Administrator · NOT APPLICABLE | |
| E Newhouse Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Administrator · NOT APPLICABLE | |
| Etn Family Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Administrator · NOT APPLICABLE | |
| Millman, Chaim (individual) | Administrator · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Administrator · NOT APPLICABLE | |
| Plew, Andrea (individual) | Administrator · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Administrator · NOT APPLICABLE | |
| Stern Therapy Consultants LLC (organization) | Administrator · NOT APPLICABLE | |
| Stern, Bezalel (individual) | Administrator · NOT APPLICABLE | |
| T Newhouse Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Tazifor, Roger (individual) | Administrator · NOT APPLICABLE | |
| Tlco Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| TLM Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Millman, Chaim (individual) | Corporate Officer · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Millman, Chaim (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Millman, Chaim (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Etn Family Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Millman, Chaim (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Plew, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stern Therapy Consultants LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Tazifor, Roger (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tlco Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Millman, Chaim (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Agawam North Rehab and Nursing?
Agawam North Rehab and Nursing has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Agawam North Rehab and Nursing have?
It has 124 certified beds and cares for about 111 residents per day.
Has Agawam North Rehab and Nursing been fined?
Yes. CMS lists 1 penalty totaling $86,130 in the last three years.
Who owns Agawam North Rehab and Nursing?
It is part of Stern Consultants and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Agawam North Rehab and Nursing?
(413) 333-8131. The facility is located at 55 Cooper Street, Agawam, MA 01001.
Other nursing homes in Agawam
-
Agawam East Rehab and Nursing
Nursing Home · Agawam, MA · 123 beds
★★★★★ -
Agawam South Rehab and Nursing
Nursing Home · Agawam, MA · 122 beds
★★★★ -
Agawam West Rehab and Nursing
Nursing Home · Agawam, MA · 164 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.