Agawam South Rehab and Nursing

Nursing Home · Agawam, MA

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number225176

Contact & location

65 Cooper Street
Agawam, MA 01001
Hampden County
Phone
(413) 786-8000
ZIP code
01001 – all care providers

Open in Google Maps

Facility details

Certified beds
122
Residents per day
95.8 (79% occupied)
Ownership
For profit - Limited Liability company
Legal name
Agawam South Rehab and Nursing LLC
Chain
Stern Consultants (22 facilities, avg 2.5★)
Medicare certified since
March 4, 1969
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.64 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.74 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.75 (state 0.95 · U.S. 0.86)
Nurse aides
2.15 (state 2.26 · U.S. 2.32)
Weekend total
3.14 (state 3.48 · U.S. 3.42)
Nursing staff turnover
44.2 (state 38.2 · U.S. 45.8)%
RN turnover
50.0 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 10, 2026
Health deficiencies (last cycle)
6.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
28 health · 2 fire safety
DateCitationSeverityStatus
2026-03-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-10 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-10 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-10 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-10 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-03-10 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2025-04-23 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2025-04-23 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-16
2024-11-26 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2024-11-26 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-16
2023-10-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24
2023-10-10 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Friedman, Shana (individual)5%+ Direct Ownership Interest · 12%
Com Family Trust (organization)5%+ Indirect Ownership Interest · 10%
Agawam South Propco LLC (organization)Administrator · NOT APPLICABLE
Ashkar, Rami (individual)Administrator · NOT APPLICABLE
Beatty, Brittany (individual)Administrator · NOT APPLICABLE
Com Family Trust (organization)Administrator · NOT APPLICABLE
E Newhouse Family Trust (organization)Administrator · NOT APPLICABLE
Erblich, Avraham (individual)Administrator · NOT APPLICABLE
Etn Family Holdings LLC (organization)Administrator · NOT APPLICABLE
Friedman, Benjamin (individual)Administrator · NOT APPLICABLE
Millman, Chaim (individual)Administrator · NOT APPLICABLE
Newhouse, Eric (individual)Administrator · NOT APPLICABLE
Plew, Andrea (individual)Administrator · NOT APPLICABLE
Sheps, Boruch (individual)Administrator · NOT APPLICABLE
Stern Therapy Consultants LLC (organization)Administrator · NOT APPLICABLE
Stern, Bezalel (individual)Administrator · NOT APPLICABLE
Subira, Marta (individual)Administrator · NOT APPLICABLE
T Newhouse Family Trust (organization)Administrator · NOT APPLICABLE
Tlco Holdings LLC (organization)Administrator · NOT APPLICABLE
TLM Family Trust (organization)Administrator · NOT APPLICABLE
Millman, Chaim (individual)Corporate Officer · NOT APPLICABLE
Beatty, Brittany (individual)Direct Ownership Interest · NOT APPLICABLE
Friedman, Benjamin (individual)Direct Ownership Interest · NOT APPLICABLE
Millman, Chaim (individual)Indirect Ownership Interest · NOT APPLICABLE
Newhouse, Eric (individual)Indirect Ownership Interest · NOT APPLICABLE
Erblich, Avraham (individual)Managing Control - Governing Body · NOT APPLICABLE
Millman, Chaim (individual)Managing Control - Governing Body · NOT APPLICABLE
Newhouse, Eric (individual)Managing Control - Governing Body · NOT APPLICABLE
Sheps, Boruch (individual)Managing Control - Governing Body · NOT APPLICABLE
Ashkar, Rami (individual)Operational/managerial Control · NOT APPLICABLE
Beatty, Brittany (individual)Operational/managerial Control · NOT APPLICABLE
Erblich, Avraham (individual)Operational/managerial Control · NOT APPLICABLE
Etn Family Holdings LLC (organization)Operational/managerial Control · NOT APPLICABLE
Friedman, Benjamin (individual)Operational/managerial Control · NOT APPLICABLE
Millman, Chaim (individual)Operational/managerial Control · NOT APPLICABLE
Newhouse, Eric (individual)Operational/managerial Control · NOT APPLICABLE
Plew, Andrea (individual)Operational/managerial Control · NOT APPLICABLE
Sheps, Boruch (individual)Operational/managerial Control · NOT APPLICABLE
Stern Therapy Consultants LLC (organization)Operational/managerial Control · NOT APPLICABLE
Subira, Marta (individual)Operational/managerial Control · NOT APPLICABLE
Tlco Holdings LLC (organization)Operational/managerial Control · NOT APPLICABLE
Millman, Chaim (individual)Trustee Of The Snf · NOT APPLICABLE
Newhouse, Eric (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Agawam South Rehab and Nursing?

Agawam South Rehab and Nursing has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Agawam South Rehab and Nursing have?

It has 122 certified beds and cares for about 96 residents per day.

Has Agawam South Rehab and Nursing been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Agawam South Rehab and Nursing?

It is part of Stern Consultants and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Agawam South Rehab and Nursing?

(413) 786-8000. The facility is located at 65 Cooper Street, Agawam, MA 01001.

Other nursing homes in Agawam

Compare all nursing homes in Agawam, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.