Agawam West Rehab and Nursing
Nursing Home · Agawam, MA
CMS certification number225253
Contact & location
61 Cooper StreetAgawam, MA 01001
Hampden County
- Phone
- (413) 294-6800
- ZIP code
- 01001 – all care providers
Facility details
- Certified beds
- 164
- Residents per day
- 122.2 (75% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Agawam West Rehab and Nursing LLC
- Chain
- Stern Consultants (22 facilities, avg 2.5★)
- Medicare certified since
- May 1, 1976
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.59 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.48 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.92 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.19 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.05 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 31.6 (state 38.2 · U.S. 45.8)%
- RN turnover
- 35.3 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 15, 2025
- Health deficiencies (last cycle)
- 4.0 (state 7.2 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 31 health · 8 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-10-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-09-26 |
| 2025-09-15 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-09-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-09-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-05-15 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-15 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-21 |
| 2024-07-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. F0646 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2023-04-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
| 2023-04-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Friedman, Shana (individual) | 5%+ Direct Ownership Interest · 12% | |
| Com Family Trust (organization) | 5%+ Indirect Ownership Interest · 10% | |
| Agawam West Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Administrator · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Administrator · NOT APPLICABLE | |
| Com Family Trust (organization) | Administrator · NOT APPLICABLE | |
| E Newhouse Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Administrator · NOT APPLICABLE | |
| Etn Family Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Administrator · NOT APPLICABLE | |
| Ianacone, David (individual) | Administrator · NOT APPLICABLE | |
| Millman, Chaim (individual) | Administrator · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Administrator · NOT APPLICABLE | |
| Plew, Andrea (individual) | Administrator · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Administrator · NOT APPLICABLE | |
| Stern Therapy Consultants LLC (organization) | Administrator · NOT APPLICABLE | |
| Stern, Bezalel (individual) | Administrator · NOT APPLICABLE | |
| T Newhouse Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Tlco Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| TLM Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Millman, Chaim (individual) | Corporate Officer · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Millman, Chaim (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Millman, Chaim (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Etn Family Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ianacone, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Millman, Chaim (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Plew, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stern Therapy Consultants LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Tlco Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Millman, Chaim (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Agawam West Rehab and Nursing?
Agawam West Rehab and Nursing has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Agawam West Rehab and Nursing have?
It has 164 certified beds and cares for about 122 residents per day.
Has Agawam West Rehab and Nursing been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Agawam West Rehab and Nursing?
It is part of Stern Consultants and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Agawam West Rehab and Nursing?
(413) 294-6800. The facility is located at 61 Cooper Street, Agawam, MA 01001.
Other nursing homes in Agawam
-
Agawam East Rehab and Nursing
Nursing Home · Agawam, MA · 123 beds
★★★★★ -
Agawam South Rehab and Nursing
Nursing Home · Agawam, MA · 122 beds
★★★★ -
Agawam North Rehab and Nursing
Nursing Home · Agawam, MA · 124 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.