Agawam East Rehab and Nursing
Nursing Home · Agawam, MA
CMS certification number225286
Contact & location
464 Main StreetAgawam, MA 01001
Hampden County
- Phone
- (413) 333-2200
- ZIP code
- 01001 – all care providers
Facility details
- Certified beds
- 123
- Residents per day
- 93.4 (76% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Agawam East Rehab and Nursing LLC
- Chain
- Stern Consultants (22 facilities, avg 2.5★)
- Medicare certified since
- January 14, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.69 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.37 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.83 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.49 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.31 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 34.9 (state 38.2 · U.S. 45.8)%
- RN turnover
- 30.0 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 18, 2026
- Health deficiencies (last cycle)
- 3.0 (state 7.2 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 17 health · 12 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-25 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-12 |
| 2025-11-25 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-12 |
| 2025-09-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2024-12-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-12-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-12-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-12-16 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-12-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-01-05 |
| 2023-10-17 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
| 2023-10-17 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-12-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Etn Family Holdings LLC (organization) | 5%+ Direct Ownership Interest · 21% | |
| Friedman, Shana (individual) | 5%+ Direct Ownership Interest · 12% | |
| Com Family Trust (organization) | 5%+ Indirect Ownership Interest · 10% | |
| Agawam East Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Administrator · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Administrator · NOT APPLICABLE | |
| Com Family Trust (organization) | Administrator · NOT APPLICABLE | |
| E Newhouse Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Administrator · NOT APPLICABLE | |
| Etn Family Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Administrator · NOT APPLICABLE | |
| Millman, Chaim (individual) | Administrator · NOT APPLICABLE | |
| Mustapha, Bolaji (individual) | Administrator · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Administrator · NOT APPLICABLE | |
| Plew, Andrea (individual) | Administrator · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Administrator · NOT APPLICABLE | |
| Stern Therapy Consultants LLC (organization) | Administrator · NOT APPLICABLE | |
| T Newhouse Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Tlco Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| TLM Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Millman, Chaim (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Millman, Chaim (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ashkar, Rami (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Beatty, Brittany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Erblich, Avraham (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Etn Family Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Friedman, Benjamin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Millman, Chaim (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mustapha, Bolaji (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Plew, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sheps, Boruch (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stern Therapy Consultants LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Tlco Holdings LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Millman, Chaim (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Newhouse, Eric (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Agawam East Rehab and Nursing?
Agawam East Rehab and Nursing has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Agawam East Rehab and Nursing have?
It has 123 certified beds and cares for about 93 residents per day.
Has Agawam East Rehab and Nursing been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Agawam East Rehab and Nursing?
It is part of Stern Consultants and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Agawam East Rehab and Nursing?
(413) 333-2200. The facility is located at 464 Main Street, Agawam, MA 01001.
Other nursing homes in Agawam
-
Agawam South Rehab and Nursing
Nursing Home · Agawam, MA · 122 beds
★★★★ -
Agawam West Rehab and Nursing
Nursing Home · Agawam, MA · 164 beds
★★ -
Agawam North Rehab and Nursing
Nursing Home · Agawam, MA · 124 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.