Life Care Center of Winter Haven

Nursing Home · Winter Haven, FL

CMS overall rating 4/5 For profit - Corporation

CMS certification number105792

Contact & location

1510 Cypress Gardens Blvd
Winter Haven, FL 33884
Polk County
Phone
(863) 318-8646
ZIP code
33884 – all care providers

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Facility details

Certified beds
177
Residents per day
168.1 (95% occupied)
Ownership
For profit - Corporation
Legal name
Life Care Centers of America, INC.
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
May 1, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.80 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.85 (state 0.78 · U.S. 0.86)
Nurse aides
2.31 (state 2.31 · U.S. 2.32)
Weekend total
3.45 (state 3.49 · U.S. 3.42)
Nursing staff turnover
39.0 (state 41.4 · U.S. 45.8)%
RN turnover
46.7 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 20, 2025
Health deficiencies (last cycle)
10.0 (state 7.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
22 health · 11 fire safety
DateCitationSeverityStatus
2025-02-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2025-02-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-22
2023-01-26 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-26
2023-01-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-26
2023-01-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-26
2023-01-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-26
2023-01-26 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-26
2023-01-26 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-26
2021-03-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-04-12
2021-03-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-11
2021-03-12 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-04-12
2021-03-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-04-12
2021-03-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-04-12
2021-03-12 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Carlucci, Joseph (individual)Administrator · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Administrator · NOT APPLICABLE
Mennen, Sarah (individual)Administrator · NOT APPLICABLE
Preston, Forrest (individual)Administrator · NOT APPLICABLE
Fletcher, Todd (individual)Corporate Director · NOT APPLICABLE
Lay, Lisa (individual)Corporate Director · NOT APPLICABLE
Preston, Forrest (individual)Corporate Director · NOT APPLICABLE
Swanker, Richard (individual)Corporate Director · NOT APPLICABLE
Ziegler, James (individual)Corporate Director · NOT APPLICABLE
Cross, Cindy (individual)Corporate Officer · NOT APPLICABLE
Fletcher, Todd (individual)Corporate Officer · NOT APPLICABLE
Henry, Terry (individual)Corporate Officer · NOT APPLICABLE
Lay, Lisa (individual)Corporate Officer · NOT APPLICABLE
Preston, Forrest (individual)Corporate Officer · NOT APPLICABLE
Swanker, Richard (individual)Corporate Officer · NOT APPLICABLE
Thurmond, Joan (individual)Corporate Officer · NOT APPLICABLE
Ziegler, James (individual)Corporate Officer · NOT APPLICABLE
Mennen, Sarah (individual)Managing Control - Governing Body · NOT APPLICABLE
Preston, Aaron (individual)Managing Control - Governing Body · NOT APPLICABLE
Rawlinson, Pamela (individual)Managing Control - Governing Body · NOT APPLICABLE
Carlucci, Joseph (individual)Operational/managerial Control · NOT APPLICABLE
Fletcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Lay, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Mennen, Sarah (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Aaron (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Aubrey (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Forrest (individual)Operational/managerial Control · NOT APPLICABLE
Rawlinson, Pamela (individual)Operational/managerial Control · NOT APPLICABLE
Swanker, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Ziegler, James (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Life Care Center of Winter Haven?

Life Care Center of Winter Haven has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Life Care Center of Winter Haven have?

It has 177 certified beds and cares for about 168 residents per day.

Has Life Care Center of Winter Haven been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Life Care Center of Winter Haven?

It is part of Life Care Centers of America and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Life Care Center of Winter Haven?

(863) 318-8646. The facility is located at 1510 Cypress Gardens Blvd, Winter Haven, FL 33884.

Other nursing homes in Winter Haven

Compare all nursing homes in Winter Haven, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.