Winter Haven Health and Rehabilitation Center
Nursing Home · Winter Haven, FL
CMS certification number105176
Contact & location
202 Ave O NEWinter Haven, FL 33880
Polk County
- Phone
- (863) 293-3103
- ZIP code
- 33880 – all care providers
Facility details
- Certified beds
- 140
- Residents per day
- 134.5 (96% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Senior Health-Winter Haven, LLC
- Chain
- Senior Health South (8 facilities, avg 1.9★)
- Medicare certified since
- June 1, 1982
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.22 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.56 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 0.59 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.07 (state 2.31 · U.S. 2.32)
- Weekend total
- 3.15 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 37.3 (state 41.4 · U.S. 45.8)%
- RN turnover
- 61.1 (state 46.0 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 24, 2024
- Health deficiencies (last cycle)
- 12.0 (state 7.1 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 25 health · 13 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-10-28 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-28 |
| 2024-01-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2024-01-24 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-24 |
| 2021-10-22 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2021-10-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2021-10-22 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2021-10-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2021-10-22 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2021-10-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2021-10-22 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-21 |
| 2020-02-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-07 |
| 2020-02-07 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-07 |
| 2020-02-07 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-07 |
| 2020-02-07 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-07 |
| 2020-02-07 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-07 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $4,190 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-01-24 | Fine | $4,190 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Senior Health South Ex LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Senior Health Properties South, INC (organization) | 5%+ Indirect Ownership Interest | |
| Omega Healthcare Investors, INC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Brown, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Consulting Support Services, LLC (organization) | Administrator · NOT APPLICABLE | |
| Eleus Health Management LLC (organization) | Administrator · NOT APPLICABLE | |
| Facility Support Company, LLC (organization) | Administrator · NOT APPLICABLE | |
| Kane Financial Services, LLC (organization) | Administrator · NOT APPLICABLE | |
| Omega Healthcare Investors, INC (organization) | Administrator · NOT APPLICABLE | |
| Robinson-Brady, Alexia (individual) | Administrator · NOT APPLICABLE | |
| Select Rehabilitation, LLC (organization) | Administrator · NOT APPLICABLE | |
| Senior Health South Ex LLC (organization) | Administrator · NOT APPLICABLE | |
| Depiano, Rich (individual) | Corporate Officer · NOT APPLICABLE | |
| Jaffe, Howard (individual) | Corporate Officer · NOT APPLICABLE | |
| Mullen, Ann (individual) | Corporate Officer · NOT APPLICABLE | |
| Richmond, Penny (individual) | Corporate Officer · NOT APPLICABLE | |
| Brown, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Consulting Support Services, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Eleus Health Management LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Facility Support Company, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Kane Financial Services, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Robinson-Brady, Alexia (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Winter Haven Health and Rehabilitation Center?
Winter Haven Health and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.
How many beds does Winter Haven Health and Rehabilitation Center have?
It has 140 certified beds and cares for about 135 residents per day.
Has Winter Haven Health and Rehabilitation Center been fined?
Yes. CMS lists 1 penalty totaling $4,190 in the last three years.
Who owns Winter Haven Health and Rehabilitation Center?
It is part of Senior Health South and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Winter Haven Health and Rehabilitation Center?
(863) 293-3103. The facility is located at 202 Ave O NE, Winter Haven, FL 33880.
Other nursing homes in Winter Haven
-
Spring Lake Rehabilitation Center
Nursing Home · Winter Haven, FL · 132 beds
★★★★★ -
Life Care Center of Winter Haven
Nursing Home · Winter Haven, FL · 177 beds
★★★★ -
Palm Garden of Winter Haven
Nursing Home · Winter Haven, FL · 120 beds
★★★★ -
Astoria Health and Rehabilitation Center
Nursing Home · Winter Haven, FL · 132 beds
★★★ -
Lake Mariam Health and Rehabilitation Center
Nursing Home · Winter Haven, FL · 120 beds
★★ -
Vivo Healthcare Winter Haven
Nursing Home · Winter Haven, FL · 120 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.