Palm Garden of Winter Haven

Nursing Home · Winter Haven, FL

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number105566

Contact & location

1120 Cypress Gardens Blvd
Winter Haven, FL 33884
Polk County
Phone
(863) 293-3100
ZIP code
33884 – all care providers

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Facility details

Certified beds
120
Residents per day
113.6 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
Palm Garden of Winter Haven LLC
Chain
Palm Garden Health and Rehabilitation (14 facilities, avg 3.1★)
Medicare certified since
July 9, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.2
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.76 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.70 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.84 (state 0.78 · U.S. 0.86)
Nurse aides
2.22 (state 2.31 · U.S. 2.32)
Weekend total
3.37 (state 3.49 · U.S. 3.42)
Nursing staff turnover
30.6 (state 41.4 · U.S. 45.8)%
RN turnover
15.8 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 20, 2024
Health deficiencies (last cycle)
8.0 (state 7.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
24 health · 3 fire safety · includes actual harm
DateCitationSeverityStatus
2024-06-20 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-06-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-04-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-05-01
2024-04-04 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-05-01
2024-04-04 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-01
2024-04-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-01
2024-02-11 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-27
2022-03-10 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-04-04
2022-03-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-04
2022-03-10 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-04
2020-12-18 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-01-14
2020-12-18 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-03-18
2020-12-18 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-14
2020-12-18 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-14
2020-12-18 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-14
2020-12-18 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-14
2020-12-18 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-14
2020-12-18 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-03-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $24,395 in fines.

DateTypeAmount
2024-04-04Fine$24,395

Ownership & management

NameRoleSince
Palm Garden Healthcare Holdings, LLC (organization)5%+ Direct Ownership Interest · 50%
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001, (organization)5%+ Indirect Ownership Interest
James O. McCarver Residuary Trust Share U/A Dated 06/22/2001 (organization)5%+ Indirect Ownership Interest
McCarver, Patsy (individual)5%+ Indirect Ownership Interest
Patsy E. McCarver Trust U/A Dated June 22, 2001 As Amended, Patsy E (organization)5%+ Indirect Ownership Interest
Regions Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Pgwin Re, LLC (organization)5%+ Security Interest · NOT APPLICABLE
Regions Bank (organization)5%+ Security Interest · NOT APPLICABLE
David, Waseem (individual)Administrator · NOT APPLICABLE
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001, (organization)Administrator · NOT APPLICABLE
Palm Healthcare Management, LLC (organization)Administrator · NOT APPLICABLE
Patsy E. McCarver Trust U/A Dated June 22, 2001 As Amended, Patsy E (organization)Administrator · NOT APPLICABLE
Pgwin Re, LLC (organization)Administrator · NOT APPLICABLE
Washington, Tunya (individual)Administrator · NOT APPLICABLE
Bomberger, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Chalmers, James (individual)Corporate Officer · NOT APPLICABLE
Greene, Robert (individual)Corporate Officer · NOT APPLICABLE
David, Waseem (individual)Operational/managerial Control · NOT APPLICABLE
Washington, Tunya (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Palm Garden of Winter Haven?

Palm Garden of Winter Haven has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Palm Garden of Winter Haven have?

It has 120 certified beds and cares for about 114 residents per day.

Has Palm Garden of Winter Haven been fined?

Yes. CMS lists 1 penalty totaling $24,395 in the last three years.

Who owns Palm Garden of Winter Haven?

It is part of Palm Garden Health and Rehabilitation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Palm Garden of Winter Haven?

(863) 293-3100. The facility is located at 1120 Cypress Gardens Blvd, Winter Haven, FL 33884.

Other nursing homes in Winter Haven

Compare all nursing homes in Winter Haven, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.