The Center at Parmer

Nursing Home · Austin, TX

CMS overall rating 5/5 For profit - Individual

CMS certification number676487

Contact & location

13800 N FM 620 RD SB
Austin, TX 78717
Williamson County
Phone
(737) 236-6400
ZIP code
78717 – all care providers

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Facility details

Certified beds
80
Residents per day
74.8 (94% occupied)
Ownership
For profit - Individual
Legal name
Center at Parmer, LLC
Chain
Veritas Management Group (13 facilities, avg 4.2★)
Medicare certified since
March 23, 2020
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 5/5
State avg 2.6
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.51 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.62 (state 0.95 · U.S. 0.86)
Nurse aides
2.20 (state 2.00 · U.S. 2.32)
Weekend total
4.03 (state 2.98 · U.S. 3.42)
Nursing staff turnover
53.5 (state 55.3 · U.S. 45.8)%
RN turnover
60.0 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 30, 2026
Health deficiencies (last cycle)
8.0 (state 9.3 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
21 health · 12 fire safety
DateCitationSeverityStatus
2026-01-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-30 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-30 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2025-11-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-25
2025-11-24 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-25
2025-07-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-16
2025-07-15 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-16
2025-06-23 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-14
2024-10-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-24
2024-10-31 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-24
2024-10-31 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-24
2024-10-31 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-24
2024-10-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-24
2024-02-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2024-03-08
2023-09-01 Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
F0944 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-09-25
2023-09-01 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-25
2023-09-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-25
2023-09-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bunch, Kenneth (individual)Corporate Officer · NOT APPLICABLE
Kelly, Julie (individual)Operational/managerial Control · NOT APPLICABLE
Veritas Management Group LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Center at Parmer?

The Center at Parmer has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does The Center at Parmer have?

It has 80 certified beds and cares for about 75 residents per day.

Has The Center at Parmer been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Center at Parmer?

It is part of Veritas Management Group and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Center at Parmer?

(737) 236-6400. The facility is located at 13800 N FM 620 RD SB, Austin, TX 78717.

Other nursing homes in Austin

Compare all nursing homes in Austin, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.