Windsor Nursing and Rehabilitation Center of Duval
Nursing Home · Austin, TX
CMS certification number675956
Contact & location
5301 W Duval RdAustin, TX 78727
Travis County
- Phone
- (512) 345-1805
- ZIP code
- 78727 – all care providers
Facility details
- Certified beds
- 206
- Residents per day
- 200.3 (97% occupied)
- Ownership
- Government - Hospital district
- Legal name
- Val Verde County Hospital District
- Chain
- Wellsential Health (67 facilities, avg 2.7★)
- Medicare certified since
- February 21, 2003
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.93 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.46 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.47 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.00 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.66 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 40.2 (state 55.3 · U.S. 45.8)%
- RN turnover
- 25.0 (state 54.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 22, 2026
- Health deficiencies (last cycle)
- 9.0 (state 9.3 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 33 health · 7 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-22 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-05-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-23 |
| 2026-04-15 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-16 |
| 2025-06-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-28 |
| 2025-04-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2025-04-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-03 |
| 2024-09-19 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2024-09-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-08-06 |
| 2024-05-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-19 |
| 2024-01-27 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-01-28 |
| 2024-01-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2024-01-27 | Have policies on smoking. F0926 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-28 |
| 2023-12-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-07 |
| 2023-10-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $23,341 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-09 | Fine | $5,736 |
| 2024-01-27 | Fine | $17,605 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Val Verde County Hospital District (organization) | 5%+ Direct Ownership Interest · 100% | |
| 5301 West Duval Road LLC (organization) | Administrator · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Administrator · NOT APPLICABLE | |
| Faxigue, Blaise (individual) | Administrator · NOT APPLICABLE | |
| Grochowalski, Kristin (individual) | Administrator · NOT APPLICABLE | |
| Helmcamp, Terrell (individual) | Administrator · NOT APPLICABLE | |
| Momin, Zahir (individual) | Administrator · NOT APPLICABLE | |
| Regency Ihs Clinical Consulting, LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs Master Tenant LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs of Windsor Duval LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Val Verde County Hospital District (organization) | Administrator · NOT APPLICABLE | |
| Jurado, Jorge (individual) | Corporate Officer · NOT APPLICABLE | |
| Regency Ihs of Windsor Duval LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| DWD TX Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jack and Nancy Dwyer Workforce Development Center INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg HG Opco I, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg HG Opco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg Operator Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Texas Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Baird, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Carvajal, Antonio (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Clapp, Barbara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cortese, Daren (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Diaz, Cris (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gibson, Patricia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gonzales, Veronica (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jurado, Jorge (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kaufman, Nicole (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mandelbaum, Elliot (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Otazo, Julio (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Palmer, Robin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Helmcamp, Terrell (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Ihs of Windsor Duval LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Val Verde County Hospital District (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Windsor Nursing and Rehabilitation Center of Duval?
Windsor Nursing and Rehabilitation Center of Duval has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Windsor Nursing and Rehabilitation Center of Duval have?
It has 206 certified beds and cares for about 200 residents per day.
Has Windsor Nursing and Rehabilitation Center of Duval been fined?
Yes. CMS lists 2 penalties totaling $23,341 in the last three years.
Who owns Windsor Nursing and Rehabilitation Center of Duval?
It is part of Wellsential Health and is classified as government - hospital district. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Windsor Nursing and Rehabilitation Center of Duval?
(512) 345-1805. The facility is located at 5301 W Duval Rd, Austin, TX 78727.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.