Village Healthcare and Rehabilitation

Nursing Home · McAllen, TX

CMS overall rating 3/5 Abuse citation For profit - Corporation

CMS certification number675689
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

615 N Ware Rd
McAllen, TX 78501
Hidalgo County
Phone
(956) 664-8900
ZIP code
78501 – all care providers

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Facility details

Certified beds
114
Residents per day
92.8 (81% occupied)
Ownership
For profit - Corporation
Legal name
Fannin County Hospital Authority
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
May 1, 2011
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.49 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.45 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.86 (state 0.95 · U.S. 0.86)
Nurse aides
2.18 (state 2.00 · U.S. 2.32)
Weekend total
2.96 (state 2.98 · U.S. 3.42)
Nursing staff turnover
33.3 (state 55.3 · U.S. 45.8)%
RN turnover
0.0 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 10, 2025
Health deficiencies (last cycle)
8.0 (state 9.3 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
16 health · 8 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-11-05 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-11-06
2025-11-05 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-11-06
2025-06-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-05-06
2025-04-10 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-11-06
2025-04-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-11-06
2025-04-10 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2025-04-10 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2025-04-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2025-04-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2025-03-05 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-06
2024-01-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-29
2024-01-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-24
2024-01-05 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-24
2024-01-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-24
2023-10-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2022-11-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $28,970 in fines.

DateTypeAmount
2025-06-05Fine$14,901
2025-04-10Fine$14,069

Ownership & management

NameRoleSince
Fannin County Hospital Authority (organization)5%+ Direct Ownership Interest · 100%
Ann Arbor Health Holdings LLC (organization)Administrator · NOT APPLICABLE
Ensign Services INC (organization)Administrator · NOT APPLICABLE
McAllen Community Healthcare, INC. (organization)Administrator · NOT APPLICABLE
Olivares Herrera, Olga (individual)Administrator · NOT APPLICABLE
Standard Bearer Healthcare Op, LP (organization)Administrator · NOT APPLICABLE
The Ensign Group INC (organization)Administrator · NOT APPLICABLE
Yzaguirre, Alexandra (individual)Administrator · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Keetch, Chad (individual)Corporate Officer · NOT APPLICABLE
Sanderson, Clark (individual)Corporate Officer · NOT APPLICABLE
Olivares Herrera, Olga (individual)Managing Control - Governing Body · NOT APPLICABLE
Yzaguirre, Alexandra (individual)Managing Control - Governing Body · NOT APPLICABLE
McAllen Community Healthcare, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Olivares Herrera, Olga (individual)Operational/managerial Control · NOT APPLICABLE
Yzaguirre, Alexandra (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Village Healthcare and Rehabilitation?

Village Healthcare and Rehabilitation has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Village Healthcare and Rehabilitation have?

It has 114 certified beds and cares for about 93 residents per day.

Has Village Healthcare and Rehabilitation been fined?

Yes. CMS lists 2 penalties totaling $28,970 in the last three years.

Who owns Village Healthcare and Rehabilitation?

It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Village Healthcare and Rehabilitation?

(956) 664-8900. The facility is located at 615 N Ware Rd, McAllen, TX 78501.

Other nursing homes in McAllen

Compare all nursing homes in McAllen, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.