Windsor Las Palmas Nursing and Rehabilitation Cent
Nursing Home · McAllen, TX
CMS certification number675415
Contact & location
1301 E Quebec AveMcAllen, TX 78503
Hidalgo County
- Phone
- (956) 972-0049
- ZIP code
- 78503 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 100.9 (84% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Val Verde County Hospital District
- Chain
- Wellsential Health (67 facilities, avg 2.7★)
- Medicare certified since
- November 2, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.22 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.34 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.72 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.16 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.89 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 40.3 (state 55.3 · U.S. 45.8)%
- RN turnover
- 16.7 (state 54.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 6, 2025
- Health deficiencies (last cycle)
- 6.0 (state 9.3 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 7 health · 1 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-09 |
| 2025-03-06 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2025-03-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2025-03-06 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2025-03-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2025-03-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-14 |
| 2023-12-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $38,393 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-09 | Fine | $38,393 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Val Verde County Hospital District (organization) | 5%+ Direct Ownership Interest · 100% | |
| Aquino, Eduardo (individual) | Administrator · NOT APPLICABLE | |
| Chu, Maria (individual) | Administrator · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Administrator · NOT APPLICABLE | |
| Jimenez, Sonio (individual) | Administrator · NOT APPLICABLE | |
| Regency Ihs Clinical Consulting, LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs of Las Palmas LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Rodriguez, Evangelina (individual) | Administrator · NOT APPLICABLE | |
| Val Verde County Hospital District (organization) | Administrator · NOT APPLICABLE | |
| Jurado, Jorge (individual) | Corporate Officer · NOT APPLICABLE | |
| Regency Ihs of Las Palmas LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| CSV Rhea Management Holdco, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| DWD TX Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jack and Nancy Dwyer Workforce Development Center INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg Leased Opco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg Operator Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Texas Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Chartrand, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Clapp, Barbara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Diaz, Cris (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jurado, Jorge (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mandelbaum, Elliot (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Otazo, Julio (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Palmer, Robin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jimenez, Sonio (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Ihs of Las Palmas LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Val Verde County Hospital District (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Windsor Las Palmas Nursing and Rehabilitation Cent?
Windsor Las Palmas Nursing and Rehabilitation Cent has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Windsor Las Palmas Nursing and Rehabilitation Cent have?
It has 120 certified beds and cares for about 101 residents per day.
Has Windsor Las Palmas Nursing and Rehabilitation Cent been fined?
Yes. CMS lists 1 penalty totaling $38,393 in the last three years.
Who owns Windsor Las Palmas Nursing and Rehabilitation Cent?
It is part of Wellsential Health and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Windsor Las Palmas Nursing and Rehabilitation Cent?
(956) 972-0049. The facility is located at 1301 E Quebec Ave, McAllen, TX 78503.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.