Windsor Nursing and Rehabilitation Center of Mcall
Nursing Home · Mcallen, TX
CMS certification number455662
Contact & location
900 S 12th StMcallen, TX 78501
Hidalgo County
- Phone
- (956) 682-4171
- ZIP code
- 78501 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 77.1 (70% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Starr County Hospital District
- Chain
- Wellsential Health (67 facilities, avg 2.7★)
- Medicare certified since
- July 9, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.04 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.24 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.95 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.85 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.67 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 50.0 (state 55.3 · U.S. 45.8)%
- RN turnover
- 42.9 (state 54.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 3, 2025
- Health deficiencies (last cycle)
- 4.0 (state 9.3 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 18 health · 3 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-05 |
| 2025-11-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-11-22 |
| 2025-11-21 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-22 |
| 2025-07-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2025-07-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2024-09-12 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-27 |
| 2024-09-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-27 |
| 2024-09-12 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-27 |
| 2024-09-12 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-27 |
| 2024-09-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-27 |
| 2024-08-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-08-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-08-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-03-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-03-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-03-01 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2023-06-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $24,083 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-21 | Fine | $24,083 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Starr County Hospital District (organization) | 5%+ Direct Ownership Interest · 100% | |
| Dekowski, Donovan (individual) | Administrator · NOT APPLICABLE | |
| Dozal, Alyssa (individual) | Administrator · NOT APPLICABLE | |
| Regency Ihs Clinical Consulting, LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs of McAllen Manor LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Sandoval, Angel (individual) | Administrator · NOT APPLICABLE | |
| Starr County Hospital District (organization) | Administrator · NOT APPLICABLE | |
| Munoz, Thalia (individual) | Corporate Officer · NOT APPLICABLE | |
| Regency Ihs of McAllen Manor LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| CSV Rhea Management Holdco, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| DWD TX Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jack and Nancy Dwyer Workforce Development Center INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg Leased Opco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg Operator Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Texas Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Baird, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Clapp, Barbara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cortese, Daren (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gibson, Patricia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Guerra, Adrian (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mandelbaum, Elliot (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Munoz, Thalia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Pena, Elisa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Salinas, Arcadio (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Ihs of McAllen Manor LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Sandoval, Angel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Starr County Hospital District (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Windsor Nursing and Rehabilitation Center of Mcall?
Windsor Nursing and Rehabilitation Center of Mcall has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Windsor Nursing and Rehabilitation Center of Mcall have?
It has 110 certified beds and cares for about 77 residents per day.
Has Windsor Nursing and Rehabilitation Center of Mcall been fined?
Yes. CMS lists 1 penalty totaling $24,083 in the last three years.
Who owns Windsor Nursing and Rehabilitation Center of Mcall?
It is part of Wellsential Health and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Windsor Nursing and Rehabilitation Center of Mcall?
(956) 682-4171. The facility is located at 900 S 12th St, Mcallen, TX 78501.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.