Windsor Mission Oaks

Nursing Home · San Antonio, TX

CMS overall rating 3/5 Non profit - Other

CMS certification number675409

Contact & location

3030 S Roosevelt Ave
San Antonio, TX 78214
Bexar County
Phone
(210) 924-8151
ZIP code
78214 – all care providers

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Facility details

Certified beds
150
Residents per day
123.1 (82% occupied)
Ownership
Non profit - Other
Legal name
Val Verde County Hospital District
Chain
Wellsential Health (67 facilities, avg 2.7★)
Medicare certified since
October 20, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measuresNot rated
State avg 3.7
Long-stay qualityNot rated
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.74 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.29 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.85 (state 0.95 · U.S. 0.86)
Nurse aides
1.60 (state 2.00 · U.S. 2.32)
Weekend total
2.22 (state 2.98 · U.S. 3.42)
Nursing staff turnover
23.2 (state 55.3 · U.S. 45.8)%
RN turnover
0.0 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 27, 2025
Health deficiencies (last cycle)
11.0 (state 9.3 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
37 health · 15 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-13
2025-06-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2025-06-27 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-28
2024-05-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-24
2024-05-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-24
2024-05-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-05-04
2024-05-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
F0942 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2023-03-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-01
2023-03-31 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-04-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,842 in fines.

DateTypeAmount
2024-05-08Fine$10,842

Ownership & management

NameRoleSince
Val Verde County Hospital District (organization)5%+ Direct Ownership Interest · 100%
300 S Roosevelt Avenue LLC (organization)Administrator · NOT APPLICABLE
Dekowski, Donovan (individual)Administrator · NOT APPLICABLE
Diaz, Christoper (individual)Administrator · NOT APPLICABLE
Givens, Laura (individual)Administrator · NOT APPLICABLE
Johnson, Nicholas (individual)Administrator · NOT APPLICABLE
Ramirez, Hermelindo (individual)Administrator · NOT APPLICABLE
Regency Ihs Clinical Consulting, LLC (organization)Administrator · NOT APPLICABLE
Regency Ihs Master Tenant LLC (organization)Administrator · NOT APPLICABLE
Regency Ihs of Windsor Mission Oaks, LLC (organization)Administrator · NOT APPLICABLE
Regency Ihs Rehab LLC (organization)Administrator · NOT APPLICABLE
Regency Integrated Health Services LLC (organization)Administrator · NOT APPLICABLE
Val Verde County Hospital District (organization)Administrator · NOT APPLICABLE
Jurado, Jorge (individual)Corporate Officer · NOT APPLICABLE
Regency Ihs of Windsor Mission Oaks, LLC (organization)Direct Ownership Interest · NOT APPLICABLE
CSV Rhea Management Holdco, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
DWD TX Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Jack and Nancy Dwyer Workforce Development Center INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Reg HG Opco 1, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Reg HG Opco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Reg Operator Holdco LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Regency Integrated Health Services LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Regency Texas Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Baird, Daniel (individual)Managing Control - Governing Body · NOT APPLICABLE
Clapp, Barbara (individual)Managing Control - Governing Body · NOT APPLICABLE
Cortese, Daren (individual)Managing Control - Governing Body · NOT APPLICABLE
Diaz, Cris (individual)Managing Control - Governing Body · NOT APPLICABLE
Gibson, Patricia (individual)Managing Control - Governing Body · NOT APPLICABLE
Jurado, Jorge (individual)Managing Control - Governing Body · NOT APPLICABLE
Mandelbaum, Elliot (individual)Managing Control - Governing Body · NOT APPLICABLE
Otazo, Julio (individual)Managing Control - Governing Body · NOT APPLICABLE
Palmer, Robin (individual)Managing Control - Governing Body · NOT APPLICABLE
Dekowski, Donovan (individual)Operational/managerial Control · NOT APPLICABLE
Ramirez, Hermelindo (individual)Operational/managerial Control · NOT APPLICABLE
Regency Ihs of Windsor Mission Oaks, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Regency Integrated Health Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Val Verde County Hospital District (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Windsor Mission Oaks?

Windsor Mission Oaks has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Windsor Mission Oaks have?

It has 150 certified beds and cares for about 123 residents per day.

Has Windsor Mission Oaks been fined?

Yes. CMS lists 1 penalty totaling $10,842 in the last three years.

Who owns Windsor Mission Oaks?

It is part of Wellsential Health and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Windsor Mission Oaks?

(210) 924-8151. The facility is located at 3030 S Roosevelt Ave, San Antonio, TX 78214.

Other nursing homes in San Antonio

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.