Serenethos Care Center, LLC

Nursing Home · Hayward, CA

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number555905

Contact & location

22822 Myrtle Street
Hayward, CA 94541
Alameda County
Phone
(510) 537-4844
ZIP code
94541 – all care providers

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Facility details

Certified beds
36
Residents per day
31.9 (89% occupied)
Ownership
For profit - Limited Liability company
Medicare certified since
May 16, 2017
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.99 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.38 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.09 (state 1.20 · U.S. 0.86)
Nurse aides
2.53 (state 2.65 · U.S. 2.32)
Weekend total
3.75 (state 4.09 · U.S. 3.42)
Nursing staff turnover
36.4 (state 36.7 · U.S. 45.8)%
RN turnover
—

Inspections

Last standard inspection
June 20, 2025
Health deficiencies (last cycle)
3.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
25 health · 44 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-06-20 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-15
2025-06-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-15
2025-06-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-15
2024-05-10 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2024-05-10 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-06
2022-12-16 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 L
Immediate jeopardy to resident health or safety		 Corrected 2023-02-09
2022-12-16 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-02-09
2022-12-16 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-02-09
2022-12-16 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-09
2022-12-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-16 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-09
2022-12-16 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-09
2022-12-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-09
2022-12-16 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-09
2022-12-16 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-02-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Serenethos Care Center, LLC (organization)5%+ Direct Ownership Interest · 100%
Baldwin, Ronald (individual)Administrator · NOT APPLICABLE
Dickman Weston Group (organization)Administrator · NOT APPLICABLE
Hansen Hunter LLC (organization)Administrator · NOT APPLICABLE
NG, Andrew (individual)Administrator · NOT APPLICABLE
Serenethos Care Center, LLC (organization)Administrator · NOT APPLICABLE
Xie, Qing (individual)Administrator · NOT APPLICABLE
Baldwin, Ronald (individual)Direct Ownership Interest · NOT APPLICABLE
Xie, Qing (individual)Direct Ownership Interest · NOT APPLICABLE
NG, Andrew (individual)Managing Control - Governing Body · NOT APPLICABLE
Baldwin, Ronald (individual)Operational/managerial Control · NOT APPLICABLE
NG, Andrew (individual)Operational/managerial Control · NOT APPLICABLE
Serenethos Care Center, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Serenethos Care Center, LLC?

Serenethos Care Center, LLC has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Serenethos Care Center, LLC have?

It has 36 certified beds and cares for about 32 residents per day.

Has Serenethos Care Center, LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Serenethos Care Center, LLC?

(510) 537-4844. The facility is located at 22822 Myrtle Street, Hayward, CA 94541.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.