Driftwood Healthcare Center - Hayward

Nursing Home · Hayward, CA

CMS overall rating 3/5 For profit - Corporation

CMS certification number555533

Contact & location

19700 Hesperian Boulevard
Hayward, CA 94541
Alameda County
Phone
(510) 785-2880
ZIP code
94541 – all care providers

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Facility details

Certified beds
88
Residents per day
79.2 (90% occupied)
Ownership
For profit - Corporation
Legal name
Driftwood Hayward Operating Company, LP
Chain
Mariner Health Care (17 facilities, avg 3.6★)
Medicare certified since
December 11, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.93 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.89 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.48 (state 1.20 · U.S. 0.86)
Nurse aides
2.56 (state 2.65 · U.S. 2.32)
Weekend total
4.64 (state 4.09 · U.S. 3.42)
Nursing staff turnover
30.3 (state 36.7 · U.S. 45.8)%
RN turnover
31.3 (state 38.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
August 9, 2024
Health deficiencies (last cycle)
18.0 (state 15.7 · U.S. 9.3)
From complaints
8
Citations on record (3 years)
41 health · 39 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-07
2026-06-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-07
2026-05-01 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-03 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-06
2026-02-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-10
2026-02-06 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-24
2026-01-28 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-22 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-29
2024-08-09 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-08-09 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-23
2024-04-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-05-15
2024-03-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-14
2024-03-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-14
2024-03-11 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-14
2024-03-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-08
2022-09-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-30
2022-09-02 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2022-10-30
2019-08-29 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-09-29
2019-08-29 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-09-29
2019-08-29 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-09-29
2019-08-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-09-29
2019-08-29 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-09-29

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $8,822 in fines.

DateTypeAmount
2023-08-28Fine$4,587
2023-08-21Fine$4,235

Ownership & management

NameRoleSince
GC Operating Company LLC (organization)5%+ Direct Ownership Interest · 99%
Grancare LLC (organization)5%+ Indirect Ownership Interest
Grunstein, Emily (individual)5%+ Indirect Ownership Interest
Mariner Health Care, INC. (organization)5%+ Indirect Ownership Interest
MHC Holding Company (organization)5%+ Indirect Ownership Interest
MHC West Holding Company (organization)5%+ Indirect Ownership Interest
National Senior Care, INC. (organization)5%+ Indirect Ownership Interest
Capital Funding LLC (organization)5%+ Security Interest · NOT APPLICABLE
Dhugga, Gurpreet (individual)Administrator · NOT APPLICABLE
Kram, Jerrold (individual)Administrator · NOT APPLICABLE
Martinez, Patricia (individual)Administrator · NOT APPLICABLE
Sarcauga, Dennis (individual)Administrator · NOT APPLICABLE
Sarcauga, Dennis (individual)Corporate Officer · NOT APPLICABLE
Driftwood Haywood Holding Company GP LLC (organization)General Partnership Interest · NOT APPLICABLE
GC Operating Company LLC (organization)Limited Partnership Interest · NOT APPLICABLE
Martinez, Patricia (individual)Managing Control - Governing Body · NOT APPLICABLE
Sarcauga, Dennis (individual)Managing Control - Governing Body · NOT APPLICABLE
Dhugga, Gurpreet (individual)Operational/managerial Control · NOT APPLICABLE
Kram, Jerrold (individual)Operational/managerial Control · NOT APPLICABLE
Martinez, Patricia (individual)Operational/managerial Control · NOT APPLICABLE
Sarcauga, Dennis (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Driftwood Healthcare Center - Hayward?

Driftwood Healthcare Center - Hayward has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Driftwood Healthcare Center - Hayward have?

It has 88 certified beds and cares for about 79 residents per day.

Has Driftwood Healthcare Center - Hayward been fined?

Yes. CMS lists 2 penalties totaling $8,822 in the last three years.

Who owns Driftwood Healthcare Center - Hayward?

It is part of Mariner Health Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Driftwood Healthcare Center - Hayward?

(510) 785-2880. The facility is located at 19700 Hesperian Boulevard, Hayward, CA 94541.

Other nursing homes in Hayward

Compare all nursing homes in Hayward, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.