Riverside
Nursing Home · La Crosse, WI
CMS certification number525455
Contact & location
2575 S. 7th St.La Crosse, WI 54601
La Crosse County
- Phone
- (608) 406-3900
- ZIP code
- 54601 – all care providers
Facility details
- Certified beds
- 123
- Residents per day
- 93.6 (76% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Bethany Lutheran Homes, INC.
- Medicare certified since
- January 1, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.80 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.22 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.53 (state 0.64 · U.S. 0.86)
- Nurse aides
- 3.05 (state 2.58 · U.S. 2.32)
- Weekend total
- 4.38 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 47.4 (state 46.9 · U.S. 45.8)%
- RN turnover
- 41.4 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 15, 2026
- Health deficiencies (last cycle)
- 5.0 (state 9.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 13 health · 18 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-15 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-12 |
| 2026-01-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-12 |
| 2026-01-15 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-12 |
| 2026-01-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-12 |
| 2026-01-15 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-12 |
| 2025-01-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-10 |
| 2024-08-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2024-08-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2024-08-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2023-08-09 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-08-09 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-08-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-08-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $21,645 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-01-22 | Fine | $21,645 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bremer Bank National Association (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Merchants Bank, N.A. (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Bremer Bank National Association (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Merchants Bank, N.A. (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Cogbill, Elizabeth (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Bowen, Edward (individual) | Corporate Director · NOT APPLICABLE | |
| Flanagan, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Hansen, Peter (individual) | Corporate Director · NOT APPLICABLE | |
| Havens, Sarah (individual) | Corporate Director · NOT APPLICABLE | |
| Mudler, Leah (individual) | Corporate Director · NOT APPLICABLE | |
| O'flaherty, Sean (individual) | Corporate Director · NOT APPLICABLE | |
| Robinson, John (individual) | Corporate Director · NOT APPLICABLE | |
| Strangman, Angela (individual) | Corporate Director · NOT APPLICABLE | |
| Zoellner, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Garves, Todd (individual) | Corporate Officer · NOT APPLICABLE | |
| Wilson, Todd (individual) | Corporate Officer · NOT APPLICABLE | |
| Senzig, Patrick (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Riverside?
Riverside has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Riverside have?
It has 123 certified beds and cares for about 94 residents per day.
Has Riverside been fined?
Yes. CMS lists 1 penalty totaling $21,645 in the last three years.
What is the phone number of Riverside?
(608) 406-3900. The facility is located at 2575 S. 7th St., La Crosse, WI 54601.
Other nursing homes in La Crosse
-
Hillview Health Care CTR
Nursing Home · La Crosse, WI · 37 beds
★★★★★ -
Bethany ST Joseph Care CTR
Nursing Home · La Crosse, WI · 100 beds
★★★★ -
Benedictine Manor of LaCrosse
Nursing Home · La Crosse, WI · 80 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.