Our Lady of Perpetual Help

Nursing Home · Virginia Beach, VA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number49E256

Contact & location

4560 Princess Anne Road
Virginia Beach, VA 23462
Virginia Beach City County
Phone
(757) 495-4211
ZIP code
23462 – all care providers

Open in Google Maps

Facility details

Certified beds
30
Residents per day
27.0 (90% occupied)
Ownership
Non profit - Corporation
Legal name
Legal Business Name Not Available
Medicare certified since
August 29, 1989
Participates in
Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.15 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.80 (state 0.69 · U.S. 0.69)
Licensed practical nurses
0.78 (state 1.00 · U.S. 0.86)
Nurse aides
2.56 (state 2.07 · U.S. 2.32)
Weekend total
3.88 (state 3.29 · U.S. 3.42)
Nursing staff turnover
32.1 (state 48.1 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 12, 2025
Health deficiencies (last cycle)
3.0 (state 14.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
17 health · 6 fire safety
DateCitationSeverityStatus
2025-06-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-31
2025-06-12 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-31
2025-06-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-31
2021-10-14 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2021-10-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-11-28
2019-10-02 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-11-02
2019-10-02 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-11-02
2019-10-02 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-11-02
2019-10-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-10-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Ownership Data Not Available

Frequently asked questions

What is the rating of Our Lady of Perpetual Help?

Our Lady of Perpetual Help has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Our Lady of Perpetual Help have?

It has 30 certified beds and cares for about 27 residents per day.

Has Our Lady of Perpetual Help been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Our Lady of Perpetual Help?

(757) 495-4211. The facility is located at 4560 Princess Anne Road, Virginia Beach, VA 23462.

Other nursing homes in Virginia Beach

Compare all nursing homes in Virginia Beach, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.