Birchwood Park Rehabilitation

Nursing Home · Virginia Beach, VA

CMS overall rating 1/5 Abuse citation For profit - Limited Liability company

CMS certification number495150
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

340 Lynn Shores Drive
Virginia Beach, VA 23452
Virginia Beach City County
Phone
(757) 340-6611
ZIP code
23452 – all care providers

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Facility details

Certified beds
150
Residents per day
136.1 (91% occupied)
Ownership
For profit - Limited Liability company
Legal name
Birchwood Park Rehabilitation and Nursing LLC
Chain
Eastern Healthcare Group (18 facilities, avg 1.5★)
Medicare certified since
December 1, 1984
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.4
Quality measures★★★★★ 2/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.06 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.69 · U.S. 0.69)
Licensed practical nurses
0.99 (state 1.00 · U.S. 0.86)
Nurse aides
1.51 (state 2.07 · U.S. 2.32)
Weekend total
2.45 (state 3.29 · U.S. 3.42)
Nursing staff turnover
63.6 (state 48.1 · U.S. 45.8)%
RN turnover
55.0 (state 48.2 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 19, 2024
Health deficiencies (last cycle)
46.0 (state 14.5 · U.S. 9.3)
From complaints
21
Citations on record (3 years)
73 health · 7 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-04-04 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2025-04-04 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2025-04-04 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2025-04-04 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2025-04-04 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2025-04-04 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-02-15
2024-12-19 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-02-15
2024-12-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2025-02-15
2024-12-19 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2025-02-15
2024-12-19 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Employ staff that are licensed, certified, or registered in accordance with state laws.
F0839 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Hire a qualified full-time social worker in a facility with more than 120 beds.
F0850 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
F0941 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
F0942 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
F0944 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Provide training in compliance and ethics.
F0946 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
F0949 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
F0560 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
F0586 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
F0840 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-14
2024-12-19 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15
2024-12-19 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $131,178 in fines.

DateTypeAmount
2024-12-19Fine$131,178

Ownership & management

NameRoleSince
VA SNF Operations Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
JJ United TR (organization)5%+ Indirect Ownership Interest · 50%
Shapiro, Akiva (individual)Corporate Officer · NOT APPLICABLE
Shapiro, Akiva (individual)W-2 Managing Employee · NOT APPLICABLE
Whitley, Nakia (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Birchwood Park Rehabilitation?

Birchwood Park Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Birchwood Park Rehabilitation have?

It has 150 certified beds and cares for about 136 residents per day.

Has Birchwood Park Rehabilitation been fined?

Yes. CMS lists 1 penalty totaling $131,178 in the last three years.

Who owns Birchwood Park Rehabilitation?

It is part of Eastern Healthcare Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Birchwood Park Rehabilitation?

(757) 340-6611. The facility is located at 340 Lynn Shores Drive, Virginia Beach, VA 23452.

Other nursing homes in Virginia Beach

Compare all nursing homes in Virginia Beach, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.