Lakewood Manor

Nursing Home · Richmond, VA

CMS overall rating 3/5 Non profit - Corporation

CMS certification number495403

Contact & location

1900 Lauderdale Drive
Richmond, VA 23238
Goochland County
Phone
(804) 740-2900
ZIP code
23238 – all care providers

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Facility details

Certified beds
96
Residents per day
73.7 (77% occupied)
Ownership
Non profit - Corporation
Legal name
Lakewood Manor Baptist Retirement Community
Medicare certified since
April 20, 2010
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.03 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.69 · U.S. 0.69)
Licensed practical nurses
1.53 (state 1.00 · U.S. 0.86)
Nurse aides
2.87 (state 2.07 · U.S. 2.32)
Weekend total
4.59 (state 3.29 · U.S. 3.42)
Nursing staff turnover
46.4 (state 48.1 · U.S. 45.8)%
RN turnover
55.6 (state 48.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 23, 2023
Health deficiencies (last cycle)
3.0 (state 14.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
22 health · 10 fire safety · includes actual harm
DateCitationSeverityStatus
2023-06-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-07-20
2023-06-23 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-20
2023-06-23 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-07-20
2021-04-01 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2021-06-16
2021-04-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2021-04-01 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-07-30
2021-04-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-16
2018-08-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-09-28
2018-08-16 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-09-28
2018-08-16 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-09-28
2018-08-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2018-09-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bales, James (individual)Corporate Director · NOT APPLICABLE
Brooks, Sharon (individual)Corporate Director · NOT APPLICABLE
Browning, Herbert (individual)Corporate Director · NOT APPLICABLE
Carter, Valerie (individual)Corporate Director · NOT APPLICABLE
Cave, R (individual)Corporate Director · NOT APPLICABLE
Franks, Tiffany (individual)Corporate Director · NOT APPLICABLE
Harris, Charles (individual)Corporate Director · NOT APPLICABLE
Jung, John (individual)Corporate Director · NOT APPLICABLE
Keck, Michael (individual)Corporate Director · NOT APPLICABLE
Marchello, Sallie (individual)Corporate Director · NOT APPLICABLE
Oakey, Samuel (individual)Corporate Director · NOT APPLICABLE
Owens, Arne (individual)Corporate Director · NOT APPLICABLE
Poats, Jim (individual)Corporate Director · NOT APPLICABLE
Poma, John (individual)Corporate Director · NOT APPLICABLE
Scott, Matthew (individual)Corporate Director · NOT APPLICABLE
Thomson, Gary (individual)Corporate Director · NOT APPLICABLE
Albritton, Tracey (individual)Corporate Officer · NOT APPLICABLE
Carlton, Daniel (individual)Corporate Officer · NOT APPLICABLE
Cook, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Hawthorne, Lisa (individual)Corporate Officer · NOT APPLICABLE
Markwith, Christopher (individual)Corporate Officer · NOT APPLICABLE
Moran, Christine (individual)Corporate Officer · NOT APPLICABLE
Robinson, John (individual)Corporate Officer · NOT APPLICABLE
Virginia Baptist Homes INC (organization)Operational/managerial Control · NOT APPLICABLE
Rusnak, Heather (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Lakewood Manor?

Lakewood Manor has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Lakewood Manor have?

It has 96 certified beds and cares for about 74 residents per day.

Has Lakewood Manor been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Lakewood Manor?

(804) 740-2900. The facility is located at 1900 Lauderdale Drive, Richmond, VA 23238.

Other nursing homes in Richmond

Compare all nursing homes in Richmond, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.