Our Lady Of The Valley

Nursing Home · Roanoke, VA

CMS overall rating 4/5 Non profit - Church related

CMS certification number495357

Contact & location

650 North Jefferson Street
Roanoke, VA 24016
Roanoke City County
Phone
(540) 345-5111
ZIP code
24016 – all care providers

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Facility details

Certified beds
70
Residents per day
63.6 (91% occupied)
Ownership
Non profit - Church related
Legal name
Our Lady of the Valley, INC.
Medicare certified since
October 1, 2001
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.84 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.45 (state 0.69 · U.S. 0.69)
Licensed practical nurses
1.09 (state 1.00 · U.S. 0.86)
Nurse aides
2.29 (state 2.07 · U.S. 2.32)
Weekend total
3.61 (state 3.29 · U.S. 3.42)
Nursing staff turnover
45.3 (state 48.1 · U.S. 45.8)%
RN turnover
37.5 (state 48.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 25, 2023
Health deficiencies (last cycle)
3.0 (state 14.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
14 health · 23 fire safety
DateCitationSeverityStatus
2023-08-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-24
2023-08-25 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-24
2023-08-25 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-24
2023-08-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-24
2023-08-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-24
2021-04-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-05-25
2021-04-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-05-25
2021-04-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-05-25
2021-04-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-05-25
2021-04-15 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2021-05-25
2019-04-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2019-05-17
2019-04-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-05-17
2019-04-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-05-17
2019-04-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-05-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Catrambone, Joseph (individual)Administrator · NOT APPLICABLE
Rawlings, David (individual)Administrator · NOT APPLICABLE
Staples, Emily (individual)Administrator · NOT APPLICABLE
White, Denise (individual)Administrator · NOT APPLICABLE
Rawlings, David (individual)Corporate Director · NOT APPLICABLE
Staples, Emily (individual)Corporate Director · NOT APPLICABLE
White, Denise (individual)Corporate Director · NOT APPLICABLE
Catrambone, Joseph (individual)Operational/managerial Control · NOT APPLICABLE
Rawlings, David (individual)Operational/managerial Control · NOT APPLICABLE
Staples, Emily (individual)Operational/managerial Control · NOT APPLICABLE
White, Denise (individual)Operational/managerial Control · NOT APPLICABLE
McNichols, Mary (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Our Lady Of The Valley?

Our Lady Of The Valley has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Our Lady Of The Valley have?

It has 70 certified beds and cares for about 64 residents per day.

Has Our Lady Of The Valley been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Our Lady Of The Valley?

(540) 345-5111. The facility is located at 650 North Jefferson Street, Roanoke, VA 24016.

Other nursing homes in Roanoke

Compare all nursing homes in Roanoke, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.