Brookdale Westlake Hills

Nursing Home · Austin, TX

CMS overall rating 2/5 For profit - Corporation

CMS certification number455866

Contact & location

1034 Liberty Park DR
Austin, TX 78746
Travis County
Phone
(512) 328-3775
ZIP code
78746 – all care providers

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Facility details

Certified beds
90
Residents per day
58.8 (65% occupied)
Ownership
For profit - Corporation
Legal name
Fort Austin Limited Partnership
Chain
Brookdale Senior Living (12 facilities, avg 3.5★)
Medicare certified since
January 9, 1990
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.46 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.67 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.18 (state 0.95 · U.S. 0.86)
Nurse aides
2.61 (state 2.00 · U.S. 2.32)
Weekend total
3.81 (state 2.98 · U.S. 3.42)
Nursing staff turnover
35.7 (state 55.3 · U.S. 45.8)%
RN turnover
63.6 (state 54.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 9, 2026
Health deficiencies (last cycle)
8.0 (state 9.3 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
32 health · 11 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-09 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-09 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2026-04-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-05
2025-12-03 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-22
2025-12-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-22
2025-02-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-14 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-13
2025-02-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-12
2025-02-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-10
2025-02-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-04
2024-10-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-28
2024-05-01 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-05-07
2024-01-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-01-27
2024-01-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Provide bedrooms that don't allow residents to see each other when privacy is needed.
F0914 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2024-01-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2023-12-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-12-05
2023-12-29 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-12-05
2023-11-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-09-02
2023-08-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2023-09-22
2023-08-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-07-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

6 penalties in the last three years, including $300,561 in fines.

DateTypeAmount
2024-05-01Fine$7,800
2024-01-26Fine$33,758
2023-12-29Fine$14,518
2023-12-29Fine$7,446
2023-11-05Fine$9,311
2023-08-27Fine$227,728

Ownership & management

NameRoleSince
Asher, Jordan (individual)Administrator · NOT APPLICABLE
Bertrand, Brandi (individual)Administrator · NOT APPLICABLE
Drayton, Claudia (individual)Administrator · NOT APPLICABLE
Fioravanti, Mark (individual)Administrator · NOT APPLICABLE
Freed, Victoria (individual)Administrator · NOT APPLICABLE
Fry, Liam (individual)Administrator · NOT APPLICABLE
Hausman, Joshua (individual)Administrator · NOT APPLICABLE
Lbmc PC (organization)Administrator · NOT APPLICABLE
Mace, Elizabeth (individual)Administrator · NOT APPLICABLE
Ohi Asset (Az) Tucson-7500 North Calle Sin Envidia LLC (organization)Administrator · NOT APPLICABLE
Ohi Asset Hud SF Ca LLC (organization)Administrator · NOT APPLICABLE
Ohi Healthcare Properties Limited Partnership (organization)Administrator · NOT APPLICABLE
Omega Healthcare Investors INC (organization)Administrator · NOT APPLICABLE
Walters Financial Services INC (organization)Administrator · NOT APPLICABLE
Warren, Denise (individual)Administrator · NOT APPLICABLE
Wielansky, Lee (individual)Administrator · NOT APPLICABLE
Baier, Lucinda (individual)Corporate Director · NOT APPLICABLE
Bowman, Kevin (individual)Corporate Director · NOT APPLICABLE
White, Chadwick (individual)Corporate Director · NOT APPLICABLE
Baier, Lucinda (individual)Corporate Officer · NOT APPLICABLE
Bowman, Kevin (individual)Corporate Officer · NOT APPLICABLE
La Marre, Kevin (individual)Corporate Officer · NOT APPLICABLE
Munoz, Anna (individual)Corporate Officer · NOT APPLICABLE
White, Chadwick (individual)Corporate Officer · NOT APPLICABLE
American Retirement Corporation (organization)Indirect Ownership Interest · NOT APPLICABLE
Arcpi Holdings INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Brookdale Senior Living INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Kussow, Dawn (individual)Indirect Ownership Interest · NOT APPLICABLE
White, Chadwick (individual)Indirect Ownership Interest · NOT APPLICABLE
La Marre, Kevin (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Arc Fort Austin Properties LLC (organization)Limited Partnership Interest · NOT APPLICABLE
Arcpi Holdings INC (organization)Limited Partnership Interest · NOT APPLICABLE
Stengle, Nikolas (individual)Managing Control - Governing Body · NOT APPLICABLE
White, Chadwick (individual)Managing Control - Governing Body · NOT APPLICABLE
Bertrand, Brandi (individual)Operational/managerial Control · NOT APPLICABLE
David-Rosen, Carol (individual)Operational/managerial Control · NOT APPLICABLE
Fry, Liam (individual)Operational/managerial Control · NOT APPLICABLE
Kussow, Dawn (individual)Operational/managerial Control · NOT APPLICABLE
La Marre, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
Mackenzie, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Munoz, Anna (individual)Operational/managerial Control · NOT APPLICABLE
Odanga, Catherine (individual)Operational/managerial Control · NOT APPLICABLE
White, Chadwick (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Brookdale Westlake Hills?

Brookdale Westlake Hills has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Brookdale Westlake Hills have?

It has 90 certified beds and cares for about 59 residents per day.

Has Brookdale Westlake Hills been fined?

Yes. CMS lists 6 penalties totaling $300,561 in the last three years.

Who owns Brookdale Westlake Hills?

It is part of Brookdale Senior Living and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Brookdale Westlake Hills?

(512) 328-3775. The facility is located at 1034 Liberty Park DR, Austin, TX 78746.

Other nursing homes in Austin

Compare all nursing homes in Austin, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.