Heritage Park Rehabilitation and Skilled Nursing C
Nursing Home · Austin, TX
CMS certification number455599
Contact & location
2806 Real STAustin, TX 78722
Travis County
- Phone
- (512) 474-1411
- ZIP code
- 78722 – all care providers
Facility details
- Certified beds
- 197
- Residents per day
- 178.9 (91% occupied)
- Ownership
- Government - Hospital district
- Legal name
- Val Verde County Hospital District
- Chain
- Wellsential Health (67 facilities, avg 2.7★)
- Medicare certified since
- October 1, 1985
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.34 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.45 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 0.69 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.21 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.86 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 33.6 (state 55.3 · U.S. 45.8)%
- RN turnover
- 18.8 (state 54.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 20, 2026
- Health deficiencies (last cycle)
- 10.0 (state 9.3 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 49 health · 3 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-02-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2025-10-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-10-15 |
| 2025-08-07 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-08-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-08-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-07-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-07-16 |
| 2025-02-02 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-10 |
| 2024-11-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Help the resident make transportation arrangements to and from radiology services. F0778 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-08 |
| 2024-11-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-11-09 |
| 2024-11-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-09 |
| 2024-08-06 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-08 |
| 2024-08-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-08 |
| 2024-07-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-19 |
| 2024-07-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-19 |
| 2024-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-02-15 |
| 2023-10-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-01 |
| 2023-09-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-09-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-09-20 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-09-20 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-09-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-09-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
| 2023-09-20 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-23 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
5 penalties in the last three years, including $56,007 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-10-14 | Fine | $14,725 |
| 2025-07-15 | Fine | $9,246 |
| 2024-11-08 | Fine | $11,749 |
| 2024-03-27 | Fine | $12,844 |
| 2023-10-31 | Fine | $7,443 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Val Verde County Hospital District (organization) | 5%+ Direct Ownership Interest · 100% | |
| 2806 Real Street LLC (organization) | Administrator · NOT APPLICABLE | |
| Brown, Rodger (individual) | Administrator · NOT APPLICABLE | |
| Cruz, Ricardo (individual) | Administrator · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Administrator · NOT APPLICABLE | |
| Heibel, Joshua (individual) | Administrator · NOT APPLICABLE | |
| Helou, Georgette (individual) | Administrator · NOT APPLICABLE | |
| Regency Ihs Clinical Consulting, LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs Master Tenant LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs of Heritage Park, LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Ihs Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Val Verde County Hospital District (organization) | Administrator · NOT APPLICABLE | |
| Jurado, Jorge (individual) | Corporate Officer · NOT APPLICABLE | |
| Regency Ihs of Heritage Park, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| CSV Rhea Management Holdco, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| DWD TX Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jack and Nancy Dwyer Workforce Development Center INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg HG Opco 1, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg HG Opco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Reg Operator Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Regency Texas Holdings LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Baird, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Clapp, Barbara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cortese, Daren (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Diaz, Cris (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gibson, Patricia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jurado, Jorge (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mandelbaum, Elliot (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Otazo, Julio (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Palmer, Robin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Brown, Rodger (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dekowski, Donovan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Ihs of Heritage Park, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Regency Integrated Health Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Val Verde County Hospital District (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage Park Rehabilitation and Skilled Nursing C?
Heritage Park Rehabilitation and Skilled Nursing C has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Heritage Park Rehabilitation and Skilled Nursing C have?
It has 197 certified beds and cares for about 179 residents per day.
Has Heritage Park Rehabilitation and Skilled Nursing C been fined?
Yes. CMS lists 5 penalties totaling $56,007 in the last three years.
Who owns Heritage Park Rehabilitation and Skilled Nursing C?
It is part of Wellsential Health and is classified as government - hospital district. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage Park Rehabilitation and Skilled Nursing C?
(512) 474-1411. The facility is located at 2806 Real ST, Austin, TX 78722.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.