Island Home Park Health and Rehab

Nursing Home · Knoxville, TN

CMS overall rating 4/5 Non profit - Corporation

CMS certification number445476

Contact & location

1758 Hillwood Drive
Knoxville, TN 37920
Knox County
Phone
(865) 573-9621
ZIP code
37920 – all care providers

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Facility details

Certified beds
95
Residents per day
83.4 (88% occupied)
Ownership
Non profit - Corporation
Legal name
Hillcrest Healthcare Communities INC
Medicare certified since
April 1, 2004
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 2/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 3.6
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.37 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
0.40 (state 0.60 · U.S. 0.69)
Licensed practical nurses
1.01 (state 1.09 · U.S. 0.86)
Nurse aides
1.96 (state 2.12 · U.S. 2.32)
Weekend total
2.86 (state 3.31 · U.S. 3.42)
Nursing staff turnover
39.1 (state 48.9 · U.S. 45.8)%
RN turnover
50.0 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 20, 2026
Health deficiencies (last cycle)
3.0 (state 4.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
8 health · 2 fire safety
DateCitationSeverityStatus
2026-05-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-05-20 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-05-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2025-03-25 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-10
2025-03-25 Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2025-03-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-04
2024-10-08 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-08 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $21,715 in fines.

DateTypeAmount
2026-06-24Fine$21,715

Ownership & management

NameRoleSince
Home Federal Bank of Tennessee (organization)5%+ Mortgage Interest · NOT APPLICABLE
Dibernardo, Bruce (individual)W-2 Managing Employee · NOT APPLICABLE
Durham, Trudy (individual)W-2 Managing Employee · NOT APPLICABLE
Lamkey, Ellen (individual)W-2 Managing Employee · NOT APPLICABLE
Whitlock, Kevin (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Island Home Park Health and Rehab?

Island Home Park Health and Rehab has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does Island Home Park Health and Rehab have?

It has 95 certified beds and cares for about 83 residents per day.

Has Island Home Park Health and Rehab been fined?

Yes. CMS lists 1 penalty totaling $21,715 in the last three years.

What is the phone number of Island Home Park Health and Rehab?

(865) 573-9621. The facility is located at 1758 Hillwood Drive, Knoxville, TN 37920.

Other nursing homes in Knoxville

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.