NHC Healthcare, Knoxville

Nursing Home · Knoxville, TN

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number445098

Contact & location

809 East Emerald Ave
Knoxville, TN 37917
Knox County
Phone
(865) 524-7366
ZIP code
37917 – all care providers

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Facility details

Certified beds
127
Residents per day
96.2 (76% occupied)
Ownership
For profit - Limited Liability company
Legal name
NHC Healthcare-Knoxville LLC
Chain
National Healthcare Corporation (69 facilities, avg 4.0★)
Medicare certified since
January 1, 1972
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 4/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 3.6
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.84 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
1.00 (state 0.60 · U.S. 0.69)
Licensed practical nurses
0.93 (state 1.09 · U.S. 0.86)
Nurse aides
1.90 (state 2.12 · U.S. 2.32)
Weekend total
3.29 (state 3.31 · U.S. 3.42)
Nursing staff turnover
57.7 (state 48.9 · U.S. 45.8)%
RN turnover
29.4 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 29, 2026
Health deficiencies (last cycle)
1.0 (state 4.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 3 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-12
2024-11-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-10
2023-03-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 G
Actual harm		 Corrected 2023-04-13
2023-03-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-04-13
2023-03-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-04-13
2023-03-15 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-13
2023-03-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-13
2023-03-15 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-13
2023-03-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-13
2019-12-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-02-08
2019-12-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-02-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Blackrock INC (organization)Administrator · NOT APPLICABLE
Dimensional Fund Advisors LP (organization)Administrator · NOT APPLICABLE
Dodson, Vicki (individual)Administrator · NOT APPLICABLE
Kidd, Brian (individual)Administrator · NOT APPLICABLE
Morgan Stanley (organization)Administrator · NOT APPLICABLE
National Health Corporation (organization)Administrator · NOT APPLICABLE
National Healthcare Corporation (organization)Administrator · NOT APPLICABLE
Nhc-Op LP (organization)Administrator · NOT APPLICABLE
Shuford, Thomas (individual)Administrator · NOT APPLICABLE
Smith, Bert (individual)Administrator · NOT APPLICABLE
Vanguard Group INC (organization)Administrator · NOT APPLICABLE
Nason JR., Howard (individual)Corporate Officer · NOT APPLICABLE
Morgan Stanley Institutional Advisors LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Nason JR., Howard (individual)Managing Control - Governing Body · NOT APPLICABLE
Barton, Rebecca (individual)Operational/managerial Control · NOT APPLICABLE
Dodson, Vicki (individual)Operational/managerial Control · NOT APPLICABLE
Kidd, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Nason JR., Howard (individual)Operational/managerial Control · NOT APPLICABLE
National Healthcare Corporation (organization)Operational/managerial Control · NOT APPLICABLE
Nhc-Op LP (organization)Operational/managerial Control · NOT APPLICABLE
Shuford, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Bert (individual)Operational/managerial Control · NOT APPLICABLE
Ussery, Robert (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of NHC Healthcare, Knoxville?

NHC Healthcare, Knoxville has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does NHC Healthcare, Knoxville have?

It has 127 certified beds and cares for about 96 residents per day.

Has NHC Healthcare, Knoxville been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns NHC Healthcare, Knoxville?

It is part of National Healthcare Corporation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of NHC Healthcare, Knoxville?

(865) 524-7366. The facility is located at 809 East Emerald Ave, Knoxville, TN 37917.

Other nursing homes in Knoxville

Compare all nursing homes in Knoxville, TN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.