Riverview

Nursing Home · Columbus, OH

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number365272

Contact & location

3710 Olentangy River Road
Columbus, OH 43214
Franklin County
Phone
(614) 457-1100
ZIP code
43214 – all care providers

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Facility details

Certified beds
145
Residents per day
119.5 (82% occupied)
Ownership
For profit - Limited Liability company
Legal name
Whetstone Care Center, LLC
Chain
Optalis Health & Rehabilitation (36 facilities, avg 2.4★)
Medicare certified since
December 29, 1971
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.66 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.85 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.67 (state 0.95 · U.S. 0.86)
Nurse aides
2.14 (state 2.09 · U.S. 2.32)
Weekend total
3.39 (state 3.28 · U.S. 3.42)
Nursing staff turnover
41.5 (state 48.7 · U.S. 45.8)%
RN turnover
50.0 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 1, 2025
Health deficiencies (last cycle)
9.0 (state 10.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
33 health · 11 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-05-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-03-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-11
2025-02-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
L
Immediate jeopardy to resident health or safety
Corrected 2025-02-25
2025-02-06 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-25
2024-04-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2024-03-11 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2024-03-11 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2024-03-11 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2024-03-11 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2024-03-11 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2024-02-08 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-04-13
2024-02-08 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-13
2023-09-07 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-29
2022-05-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-20
2022-05-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-20
2019-07-18 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16
2019-07-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $168,656 in fines.

DateTypeAmount
2025-02-06Fine$168,656
2024-02-08Payment Denial36 days payment denial

Ownership & management

NameRoleSince
Om Holdco 2 LLC (organization)5%+ Direct Ownership Interest · 100%
Optalis LP Investors 2 LLC (organization)5%+ Indirect Ownership Interest · 10%
SNW LLC (organization)5%+ Indirect Ownership Interest · 30%
Charles Franklin LLC (organization)Administrator · NOT APPLICABLE
Charles Westland LLC (organization)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Forbright Bank (organization)Administrator · NOT APPLICABLE
Hemant Shah 2018 Irrevocable Trust (organization)Administrator · NOT APPLICABLE
Om Holdco 2 LLC (organization)Administrator · NOT APPLICABLE
Optalis LP Investors 2 LLC (organization)Administrator · NOT APPLICABLE
Paar 108 LLC (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel (organization)Administrator · NOT APPLICABLE
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 (organization)Administrator · NOT APPLICABLE
Rajan G Patel 2020 Irr Fam TR Uad 12-3-2020 (organization)Administrator · NOT APPLICABLE
Ratnarajah, Gokulan (individual)Administrator · NOT APPLICABLE
Schlaupitz Madhavan (organization)Administrator · NOT APPLICABLE
SNW LLC (organization)Administrator · NOT APPLICABLE
Zimmerman, Adam (individual)Administrator · NOT APPLICABLE
Optum Management Solutions. INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Zimmerman, Adam (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Riverview?

Riverview has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Riverview have?

It has 145 certified beds and cares for about 120 residents per day.

Has Riverview been fined?

Yes. CMS lists 2 penalties totaling $168,656 in the last three years.

Who owns Riverview?

It is part of Optalis Health & Rehabilitation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Riverview?

(614) 457-1100. The facility is located at 3710 Olentangy River Road, Columbus, OH 43214.

Other nursing homes in Columbus

Compare all nursing homes in Columbus, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.