The Cardinal at North Hills

Nursing Home · Raleigh, NC

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number345572

Contact & location

311 Garden at North Hills Street
Raleigh, NC 27609
Wake County
Phone
(984) 204-8444
ZIP code
27609 – all care providers

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Facility details

Certified beds
15
Residents per day
9.5 (63% occupied)
Ownership
For profit - Limited Liability company
Legal name
The Cardinal at North Hills Healthcare, LLC
Chain
Kisco Senior Living (2 facilities, avg 3.0★)
Medicare certified since
June 28, 2017
Participates in
Medicare
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
StaffingNot rated
State avg 2.7
Quality measures★★★★★ 1/5
State avg 3.3
Long-stay qualityNot rated
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
September 10, 2025
Health deficiencies (last cycle)
2.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
4 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2025-09-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-10-08
2025-09-10 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-08
2023-09-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-10-16
2023-09-21 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $7,901 in fines.

DateTypeAmount
2023-09-21Fine$7,901

Ownership & management

NameRoleSince
Kohlberg, Scott (individual)5%+ Direct Ownership Interest
Austin, Breck (individual)Corporate Officer · NOT APPLICABLE
Ritschel, Mitchell (individual)Corporate Officer · NOT APPLICABLE
Austin, Breck (individual)W-2 Managing Employee · NOT APPLICABLE
Pacheco, Jaime (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of The Cardinal at North Hills?

The Cardinal at North Hills has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does The Cardinal at North Hills have?

It has 15 certified beds and cares for about 10 residents per day.

Has The Cardinal at North Hills been fined?

Yes. CMS lists 1 penalty totaling $7,901 in the last three years.

Who owns The Cardinal at North Hills?

It is part of Kisco Senior Living and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Cardinal at North Hills?

(984) 204-8444. The facility is located at 311 Garden at North Hills Street, Raleigh, NC 27609.

Other nursing homes in Raleigh

Compare all nursing homes in Raleigh, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.