Hillcrest Raleigh at Crabtree Valley

Nursing Home · Raleigh, NC

CMS overall rating 4/5 For profit - Corporation

CMS certification number345555

Contact & location

3830 Blue Ridge Road
Raleigh, NC 27612
Wake County
Phone
(919) 781-4900
ZIP code
27612 – all care providers

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Facility details

Certified beds
134
Residents per day
94.1 (70% occupied)
Ownership
For profit - Corporation
Legal name
Hillcrest Raleigh at Crabtree, LLC
Medicare certified since
November 8, 2012
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.08 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.14 (state 0.89 · U.S. 0.86)
Nurse aides
3.19 (state 2.34 · U.S. 2.32)
Weekend total
4.68 (state 3.40 · U.S. 3.42)
Nursing staff turnover
47.4 (state 49.0 · U.S. 45.8)%
RN turnover
51.7 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 14, 2026
Health deficiencies (last cycle)
2.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
6 health · 15 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-14 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-05-28
2025-12-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Past Non-Compliance
2023-12-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-01-07
2023-12-15 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-07
2023-12-15 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-07
2023-12-15 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-01-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Hillcrest Convalescent Center, INC. (organization)5%+ Direct Ownership Interest · 100%
Branch Banking & Trust Company (organization)5%+ Mortgage Interest · NOT APPLICABLE
Branch Banking & Trust Company (organization)5%+ Security Interest · NOT APPLICABLE
Hillcrest Convalescent Center, INC. (organization)Administrator · NOT APPLICABLE
Hoover, William (individual)Administrator · NOT APPLICABLE
Humayun, Dabiruddin (individual)Administrator · NOT APPLICABLE
Judd, Leslie (individual)Administrator · NOT APPLICABLE
Lee, Lisa (individual)Administrator · NOT APPLICABLE
Tattersall, Crystal (individual)Administrator · NOT APPLICABLE
Hoover, Nadine (individual)Corporate Director · NOT APPLICABLE
Hoover, William (individual)Corporate Officer · NOT APPLICABLE
Smith, Thomas (individual)Corporate Officer · NOT APPLICABLE
Hoover, Nadine (individual)Indirect Ownership Interest · NOT APPLICABLE
Hoover, William (individual)Indirect Ownership Interest · NOT APPLICABLE
Smith, Lenwood (individual)Indirect Ownership Interest · NOT APPLICABLE
Smith, Thomas (individual)Indirect Ownership Interest · NOT APPLICABLE
Smith, Valerie (individual)Indirect Ownership Interest · NOT APPLICABLE
Tattersall, Crystal (individual)Indirect Ownership Interest · NOT APPLICABLE
Humayun, Dabiruddin (individual)Operational/managerial Control · NOT APPLICABLE
Judd, Leslie (individual)Operational/managerial Control · NOT APPLICABLE
Lee, Lisa (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillcrest Raleigh at Crabtree Valley?

Hillcrest Raleigh at Crabtree Valley has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Hillcrest Raleigh at Crabtree Valley have?

It has 134 certified beds and cares for about 94 residents per day.

Has Hillcrest Raleigh at Crabtree Valley been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Hillcrest Raleigh at Crabtree Valley?

(919) 781-4900. The facility is located at 3830 Blue Ridge Road, Raleigh, NC 27612.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.