PruittHealth-Raleigh

Nursing Home · Raleigh, NC

CMS overall rating 3/5 For profit - Corporation

CMS certification number345538

Contact & location

2420 Lake Wheeler Road
Raleigh, NC 27603
Wake County
Phone
(919) 755-0226
ZIP code
27603 – all care providers

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Facility details

Certified beds
150
Residents per day
143.6 (96% occupied)
Ownership
For profit - Corporation
Legal name
Pruitthealth - Raleigh, LLC
Chain
Pruitthealth (95 facilities, avg 2.9★)
Medicare certified since
March 1, 2006
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.43 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.50 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.89 · U.S. 0.86)
Nurse aides
1.88 (state 2.34 · U.S. 2.32)
Weekend total
2.95 (state 3.40 · U.S. 3.42)
Nursing staff turnover
37.4 (state 49.0 · U.S. 45.8)%
RN turnover
35.0 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 15, 2026
Health deficiencies (last cycle)
3.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
30 health · 17 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-15 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-06
2026-01-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-06
2026-01-15 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-06
2025-06-25 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-23
2025-06-25 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-23
2025-05-08 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-05-22
2025-05-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-05-22
2025-05-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-05-22
2024-11-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-12-13
2024-11-15 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-13
2024-11-15 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-13
2024-11-15 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-12-13
2024-11-15 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2024-12-13
2023-09-29 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-27
2023-09-29 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-10-27
2023-09-29 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-10-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $16,152 in fines.

DateTypeAmount
2025-05-08Fine$8,076
2025-05-08Fine$8,076

Ownership & management

NameRoleSince
Pruitt, Neil (individual)Corporate Director · NOT APPLICABLE
Pruitt, Neil (individual)Corporate Officer · NOT APPLICABLE
Hess-Campbell, Jill (individual)W-2 Managing Employee · NOT APPLICABLE
Holland, Elizabeth (individual)W-2 Managing Employee · NOT APPLICABLE
Jones, Kurtis (individual)W-2 Managing Employee · NOT APPLICABLE
Lapointe, Kimberly (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of PruittHealth-Raleigh?

PruittHealth-Raleigh has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does PruittHealth-Raleigh have?

It has 150 certified beds and cares for about 144 residents per day.

Has PruittHealth-Raleigh been fined?

Yes. CMS lists 2 penalties totaling $16,152 in the last three years.

Who owns PruittHealth-Raleigh?

It is part of Pruitthealth and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of PruittHealth-Raleigh?

(919) 755-0226. The facility is located at 2420 Lake Wheeler Road, Raleigh, NC 27603.

Other nursing homes in Raleigh

Compare all nursing homes in Raleigh, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.