Asbury Health and Rehabilitation Center

Nursing Home · Charlotte, NC

CMS overall rating 2/5 Non profit - Other

CMS certification number345544

Contact & location

3211 Bishops Way Lane
Charlotte, NC 28215
Mecklenburg County
Phone
(704) 532-7000
ZIP code
28215 – all care providers

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Facility details

Certified beds
120
Residents per day
107.3 (89% occupied)
Ownership
Non profit - Other
Legal name
Aldersgate United Methodist Retirement Community, INC.
Medicare certified since
July 16, 2008
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 4/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.66 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.51 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.28 (state 0.89 · U.S. 0.86)
Nurse aides
2.87 (state 2.34 · U.S. 2.32)
Weekend total
4.41 (state 3.40 · U.S. 3.42)
Nursing staff turnover
100.0 (state 49.0 · U.S. 45.8)%
RN turnover
100.0 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 30, 2025
Health deficiencies (last cycle)
5.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
19 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-09-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-10-11
2025-09-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-11
2025-09-30 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-11
2025-09-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-11
2025-09-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-02
2024-10-16 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-11-08
2024-10-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-11-08
2024-10-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-08
2024-10-16 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-08
2024-10-16 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-08
2024-10-16 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-08
2024-10-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-08
2023-06-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05
2023-06-08 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05
2023-06-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05
2023-06-08 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05
2023-06-08 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05
2023-06-08 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05
2023-06-08 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $47,996 in fines.

DateTypeAmount
2025-09-30Fine$9,620
2024-10-16Fine$38,376

Ownership & management

NameRoleSince
Aldersgate United Methodist Retirement Community, INC. (organization)5%+ Direct Ownership Interest · 100%
Aldersgate United Methodist Retirement Community, INC. (organization)Administrator · NOT APPLICABLE
Patterson Hodge, Angella (individual)Administrator · NOT APPLICABLE
Patterson Hodge, Angella (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Asbury Health and Rehabilitation Center?

Asbury Health and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Asbury Health and Rehabilitation Center have?

It has 120 certified beds and cares for about 107 residents per day.

Has Asbury Health and Rehabilitation Center been fined?

Yes. CMS lists 2 penalties totaling $47,996 in the last three years.

What is the phone number of Asbury Health and Rehabilitation Center?

(704) 532-7000. The facility is located at 3211 Bishops Way Lane, Charlotte, NC 28215.

Other nursing homes in Charlotte

Compare all nursing homes in Charlotte, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.