The Stewart Health Center

Nursing Home · Charlotte, NC

CMS overall rating 2/5 Non profit - Corporation

CMS certification number345495

Contact & location

6920 Marching Duck Drive
Charlotte, NC 28210
Mecklenburg County
Phone
(704) 714-5555
ZIP code
28210 – all care providers

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Facility details

Certified beds
65
Residents per day
56.8 (87% occupied)
Ownership
Non profit - Corporation
Legal name
The Cypress of Charlotte Club INC.
Chain
Life Care Services (43 facilities, avg 4.1★)
Medicare certified since
September 23, 1999
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.50 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.58 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.31 (state 0.89 · U.S. 0.86)
Nurse aides
3.61 (state 2.34 · U.S. 2.32)
Weekend total
5.10 (state 3.40 · U.S. 3.42)
Nursing staff turnover
33.3 (state 49.0 · U.S. 45.8)%
RN turnover
54.5 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
May 16, 2025
Health deficiencies (last cycle)
2.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
14 health · 21 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-09-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-09-24
2025-05-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-20
2024-03-07 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 G
Actual harm		 Corrected 2024-04-05
2024-03-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-04-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $57,971 in fines.

DateTypeAmount
2025-09-23Fine$47,444
2024-03-07Fine$10,527

Ownership & management

NameRoleSince
The Cypress of Charlotte Club INC. (organization)5%+ Direct Ownership Interest · 100%
Townebank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Gambino, John (individual)Administrator · NOT APPLICABLE
LCS Reliance LLC (organization)Administrator · NOT APPLICABLE
Life Care Services LLC (organization)Administrator · NOT APPLICABLE
Mylly, Caitlin (individual)Administrator · NOT APPLICABLE
The Cypress of Charlotte LLC (organization)Administrator · NOT APPLICABLE
Harrison, Michael (individual)Corporate Director · NOT APPLICABLE
Higgins, Robert (individual)Corporate Director · NOT APPLICABLE
Jenkins, Catherine (individual)Corporate Director · NOT APPLICABLE
Andreasen, Michael (individual)Corporate Officer · NOT APPLICABLE
Lucente, Sarah (individual)Managing Control - Governing Body · NOT APPLICABLE
Gambino, John (individual)Operational/managerial Control · NOT APPLICABLE
Jensen, Harry (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Mylly, Caitlin (individual)Operational/managerial Control · NOT APPLICABLE
The Cypress of Charlotte LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Stewart Health Center?

The Stewart Health Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does The Stewart Health Center have?

It has 65 certified beds and cares for about 57 residents per day.

Has The Stewart Health Center been fined?

Yes. CMS lists 2 penalties totaling $57,971 in the last three years.

Who owns The Stewart Health Center?

It is part of Life Care Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Stewart Health Center?

(704) 714-5555. The facility is located at 6920 Marching Duck Drive, Charlotte, NC 28210.

Other nursing homes in Charlotte

Compare all nursing homes in Charlotte, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.