Rockwell Park Rehabilitation and Healthcare Center

Nursing Home · Charlotte, NC

Special Focus Facility For profit - Corporation

CMS certification number345489
CMS lists this nursing home as a Special Focus Facility – a facility with a persistent record of serious quality problems that is inspected more often.

Contact & location

1930 West Sugar Creek Road
Charlotte, NC 28262
Mecklenburg County
Phone
(704) 598-4480
ZIP code
28262 – all care providers

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Facility details

Certified beds
120
Residents per day
82.9 (69% occupied)
Ownership
For profit - Corporation
Legal name
Saturn Operator LLC
Chain
Yad Healthcare (13 facilities, avg 1.7★)
Medicare certified since
November 5, 1998
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

OverallNot rated
State avg 2.9
Health inspectionsNot rated
State avg 2.9
StaffingNot rated
State avg 2.7
Quality measuresNot rated
State avg 3.3
Long-stay qualityNot rated
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.49 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.93 (state 0.89 · U.S. 0.86)
Nurse aides
1.97 (state 2.34 · U.S. 2.32)
Weekend total
3.11 (state 3.40 · U.S. 3.42)
Nursing staff turnover
60.2 (state 49.0 · U.S. 45.8)%
RN turnover
50.0 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
March 27, 2026
Health deficiencies (last cycle)
7.0 (state 4.8 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
34 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-03-27 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-19
2026-03-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-03-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-01-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Past Non-Compliance
2025-11-20 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-13
2025-11-20 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-13
2025-11-20 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-13
2025-11-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-13
2025-09-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Past Non-Compliance
2025-07-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-07-26
2025-05-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-25
2025-05-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-25
2025-05-23 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-25
2025-05-23 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-25
2025-05-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-25
2025-05-23 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2025-07-25
2024-11-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-20
2024-11-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-20
2024-11-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-20
2024-06-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-25
2024-06-21 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-25
2024-06-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-25
2024-06-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-25
2024-06-21 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-18
2024-06-21 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
F0626 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-18
2024-06-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-25
2024-06-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-25
2024-04-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 K
Immediate jeopardy to resident health or safety		 Corrected 2024-03-02
2024-04-29 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-12-29
2024-04-29 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-29 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-09
2024-04-29 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · complaint inspection		 C
No actual harm, potential for minimal harm		 Corrected 2024-05-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

8 penalties in the last three years, including $338,513 in fines.

DateTypeAmount
2026-03-27Fine$23,397
2025-11-20Fine$12,935
2025-05-23Fine$93,236
2024-11-27Fine$113,051
2024-06-21Payment Denial2 days payment denial
2024-06-21Fine$78,793
2024-04-29Fine$10,202
2024-04-29Fine$6,899

Ownership & management

NameRoleSince
Saturn Holdings I LLC (organization)5%+ Direct Ownership Interest · 100%
Alter, Tzvi (individual)5%+ Indirect Ownership Interest
West NC Holdings LLC (organization)5%+ Indirect Ownership Interest
1930 West Sugar Creek Road LLC (organization)Administrator · NOT APPLICABLE
Booker, Timberly (individual)Administrator · NOT APPLICABLE
Childs, Mark (individual)Administrator · NOT APPLICABLE
Nelson, John (individual)Administrator · NOT APPLICABLE
Alter, Tzvi (individual)Corporate Officer · NOT APPLICABLE
Nelson, John (individual)Operational/managerial Control · NOT APPLICABLE
Trowell, Kit (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

How many beds does Rockwell Park Rehabilitation and Healthcare Center have?

It has 120 certified beds and cares for about 83 residents per day.

Has Rockwell Park Rehabilitation and Healthcare Center been fined?

Yes. CMS lists 8 penalties totaling $338,513 in the last three years.

Who owns Rockwell Park Rehabilitation and Healthcare Center?

It is part of Yad Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Rockwell Park Rehabilitation and Healthcare Center?

(704) 598-4480. The facility is located at 1930 West Sugar Creek Road, Charlotte, NC 28262.

Other nursing homes in Charlotte

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.