Charlotte Health & Rehabilitation Center

Nursing Home · Charlotte, NC

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number345405

Contact & location

1735 Toddville Road
Charlotte, NC 28214
Mecklenburg County
Phone
(704) 394-4001
ZIP code
28214 – all care providers

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Facility details

Certified beds
90
Residents per day
86.8 (96% occupied)
Ownership
For profit - Limited Liability company
Legal name
Charlotte Operator LLC
Chain
Lifeworks Rehab (64 facilities, avg 2.1★)
Medicare certified since
October 10, 1991
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 2/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.58 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.91 (state 0.89 · U.S. 0.86)
Nurse aides
2.02 (state 2.34 · U.S. 2.32)
Weekend total
2.98 (state 3.40 · U.S. 3.42)
Nursing staff turnover
52.5 (state 49.0 · U.S. 45.8)%
RN turnover
72.2 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 28, 2026
Health deficiencies (last cycle)
11.0 (state 4.8 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
36 health · 21 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-02-26
2026-01-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-26
2026-01-28 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-26
2025-03-20 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-04-04
2025-02-21 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-03-20
2025-02-21 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-20
2025-02-21 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
F0626 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-20
2024-12-23 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-07
2024-12-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-07
2024-12-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-07
2024-12-23 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-10
2024-12-23 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-07
2024-12-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-21
2024-10-23 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-23 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-23 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-23 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2023-08-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07
2023-08-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

5 penalties in the last three years, including $132,506 in fines.

DateTypeAmount
2026-01-28Fine$17,345
2024-12-23Payment Denial66 days payment denial
2024-12-23Fine$99,515
2024-12-23Fine$7,823
2024-12-23Fine$7,823

Ownership & management

NameRoleSince
Charlotte Holdings I LLC (organization)5%+ Direct Ownership Interest · 100%
Charles 1994 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
CK 2008 Family Trust (organization)5%+ Indirect Ownership Interest
DRM South LLC (organization)5%+ Indirect Ownership Interest
Edward 1998 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Lauren 2020 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Lauren 2020 LLC (organization)5%+ Indirect Ownership Interest
Leps 2003 Family Trust (organization)5%+ Indirect Ownership Interest
Norman 5571 & Family LLC (organization)5%+ Indirect Ownership Interest
Norman 5571 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Norman 5571 LLC (organization)5%+ Indirect Ownership Interest
RL 2008 Family Trust (organization)5%+ Indirect Ownership Interest
Robin 2008 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Robin 2008 LLC (organization)5%+ Indirect Ownership Interest
Saul 2012 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Springrock South LLC (organization)5%+ Indirect Ownership Interest
Summer South LLC (organization)5%+ Indirect Ownership Interest
Altschul, John (individual)Corporate Director · NOT APPLICABLE
Rsbrm South Manager LLC (organization)Operational/managerial Control · NOT APPLICABLE
Altschul, John (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Charlotte Health & Rehabilitation Center?

Charlotte Health & Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Charlotte Health & Rehabilitation Center have?

It has 90 certified beds and cares for about 87 residents per day.

Has Charlotte Health & Rehabilitation Center been fined?

Yes. CMS lists 5 penalties totaling $132,506 in the last three years.

Who owns Charlotte Health & Rehabilitation Center?

It is part of Lifeworks Rehab and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Charlotte Health & Rehabilitation Center?

(704) 394-4001. The facility is located at 1735 Toddville Road, Charlotte, NC 28214.

Other nursing homes in Charlotte

Compare all nursing homes in Charlotte, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.