PruittHealth-Trent

Nursing Home · New Bern, NC

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number345371

Contact & location

836 Hospital Drive
New Bern, NC 28560
Craven County
Phone
(252) 638-6001
ZIP code
28560 – all care providers

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Facility details

Certified beds
116
Residents per day
100.3 (86% occupied)
Ownership
For profit - Limited Liability company
Legal name
Pruitthealth - Trent, LLC
Chain
Pruitthealth (95 facilities, avg 2.9★)
Medicare certified since
May 17, 1991
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.38 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.53 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.81 (state 0.89 · U.S. 0.86)
Nurse aides
2.04 (state 2.34 · U.S. 2.32)
Weekend total
2.82 (state 3.40 · U.S. 3.42)
Nursing staff turnover
17.6 (state 49.0 · U.S. 45.8)%
RN turnover
30.8 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 14, 2026
Health deficiencies (last cycle)
6.0 (state 4.8 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
16 health · 14 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-02-06 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2026-02-27
2026-02-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2026-02-27
2026-02-06 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-27
2026-02-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-27
2026-02-06 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-27
2025-02-27 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-27 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-27 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-27 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-02-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2024-03-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-16
2024-01-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-02
2024-01-11 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-02
2024-01-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-02
2023-11-16 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $16,152 in fines.

DateTypeAmount
2026-02-06Fine$8,076
2026-02-06Fine$8,076

Ownership & management

NameRoleSince
Pruitt, Neil (individual)Corporate Director · NOT APPLICABLE
Pruitt, Neil (individual)Corporate Officer · NOT APPLICABLE
Pruitt, Neil (individual)Operational/managerial Control · NOT APPLICABLE
Pruitthealth INC (organization)Operational/managerial Control · NOT APPLICABLE
Yates, Lisa (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of PruittHealth-Trent?

PruittHealth-Trent has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does PruittHealth-Trent have?

It has 116 certified beds and cares for about 100 residents per day.

Has PruittHealth-Trent been fined?

Yes. CMS lists 2 penalties totaling $16,152 in the last three years.

Who owns PruittHealth-Trent?

It is part of Pruitthealth and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of PruittHealth-Trent?

(252) 638-6001. The facility is located at 836 Hospital Drive, New Bern, NC 28560.

Other nursing homes in New Bern

Compare all nursing homes in New Bern, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.