PruittHealth-Neuse
Nursing Home · New Bern, NC
CMS certification number345357
Contact & location
1303 Health DriveNew Bern, NC 28560
Craven County
- Phone
- (252) 634-2560
- ZIP code
- 28560 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 94.8 (86% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Pruitthealth - Neuse, LLC
- Chain
- Pruitthealth (95 facilities, avg 2.9★)
- Medicare certified since
- February 15, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.80 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.59 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.57 (state 0.89 · U.S. 0.86)
- Nurse aides
- 1.64 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.14 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 38.0 (state 49.0 · U.S. 45.8)%
- RN turnover
- 16.7 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 18, 2025
- Health deficiencies (last cycle)
- 2.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 40 health · 16 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-18 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-18 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-17 |
| 2025-06-06 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2025-06-07 |
| 2025-05-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2025-05-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2024-11-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-13 |
| 2024-11-19 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-09-11 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-10-03 |
| 2024-09-11 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-09-11 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-09-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-09-11 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-09-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-09-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-03 |
| 2024-04-24 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-24 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2024-05-17 |
| 2024-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-04-24 |
| 2024-03-19 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-24 |
| 2024-03-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-24 |
| 2024-03-19 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-24 |
| 2024-03-19 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-24 |
| 2024-03-19 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-03-19 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. F0843 · Administration Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2024-04-10 |
| 2024-02-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-19 |
| 2023-08-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-08-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-08-30 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-08-30 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-07-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
G Actual harm |
Corrected 2023-08-30 |
| 2023-07-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2023-08-30 |
| 2023-07-13 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-07-13 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-07-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-07-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-07-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-30 |
| 2023-07-13 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-21 |
| 2023-07-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-08-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
6 penalties in the last three years, including $88,115 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-08 | Payment Denial | 1 days payment denial |
| 2024-10-08 | Fine | $3,468 |
| 2024-10-08 | Fine | $3,468 |
| 2024-09-11 | Fine | $36,969 |
| 2024-02-21 | Payment Denial | 30 days payment denial |
| 2024-02-21 | Fine | $44,210 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Pruitt, Neil (individual) | Corporate Director · NOT APPLICABLE | |
| Pruitt, Neil (individual) | Corporate Officer · NOT APPLICABLE | |
| Pruitt, Neil (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pruitthealth INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Hoke, Kristine (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of PruittHealth-Neuse?
PruittHealth-Neuse has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does PruittHealth-Neuse have?
It has 110 certified beds and cares for about 95 residents per day.
Has PruittHealth-Neuse been fined?
Yes. CMS lists 6 penalties totaling $88,115 in the last three years.
Who owns PruittHealth-Neuse?
It is part of Pruitthealth and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of PruittHealth-Neuse?
(252) 634-2560. The facility is located at 1303 Health Drive, New Bern, NC 28560.
Other nursing homes in New Bern
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Bayview Nursing & Rehabilitation Center
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Riverpoint Crest Nursing and Rehabilitation Center
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PruittHealth-Trent
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★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.