University Place Nursing and Rehabilitation Center

Nursing Home · Charlotte, NC

CMS overall rating 1/5 For profit - Corporation

CMS certification number345142

Contact & location

9200 Glenwater Drive
Charlotte, NC 28262
Mecklenburg County
Phone
(704) 549-0807
ZIP code
28262 – all care providers

Open in Google Maps

Facility details

Certified beds
207
Residents per day
154.4 (75% occupied)
Ownership
For profit - Corporation
Legal name
Granite Falls LTC, LLC
Chain
Principle Long Term Care (40 facilities, avg 3.0★)
Medicare certified since
July 1, 1974
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 2/5
State avg 2.7
Quality measures★★★★★ 1/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.60 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.96 (state 0.89 · U.S. 0.86)
Nurse aides
2.23 (state 2.34 · U.S. 2.32)
Weekend total
3.26 (state 3.40 · U.S. 3.42)
Nursing staff turnover
59.1 (state 49.0 · U.S. 45.8)%
RN turnover
66.7 (state 45.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
July 24, 2025
Health deficiencies (last cycle)
5.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
35 health · 14 fire safety · includes actual harm
DateCitationSeverityStatus
2025-07-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-08-21
2025-07-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-07-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-21
2025-07-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-21
2025-07-24 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-08-21
2024-10-15 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-09-20
2024-10-15 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-11-09
2024-08-27 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-05
2024-08-27 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-30
2024-08-27 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2024-08-30
2024-07-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-27
2024-05-30 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-09
2024-05-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-09
2024-03-13 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies · complaint inspection		 H
Actual harm		 Corrected 2024-05-30
2024-03-13 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-09
2024-03-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2024-03-13 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-30
2022-08-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-09-26
2022-08-25 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-09-26
2022-08-25 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-09-26
2022-08-25 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-09-26
2022-08-25 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-09-26
2022-08-25 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2022-09-26

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $276,401 in fines.

DateTypeAmount
2024-10-15Fine$9,318
2024-03-13Payment Denial148 days payment denial
2024-03-13Fine$267,083

Ownership & management

NameRoleSince
Boice, Gale (individual)Administrator · NOT APPLICABLE
Fairman, Shawnna (individual)Administrator · NOT APPLICABLE
Hill, Raymond (individual)Administrator · NOT APPLICABLE
Hill, Robert (individual)Administrator · NOT APPLICABLE
Hill, Stephen (individual)Administrator · NOT APPLICABLE
Boice, Gale (individual)Corporate Officer · NOT APPLICABLE
Johnson, Dianne (individual)Corporate Officer · NOT APPLICABLE
Boice, Gale (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Fairman, Shawnna (individual)Operational/managerial Control · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of University Place Nursing and Rehabilitation Center?

University Place Nursing and Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does University Place Nursing and Rehabilitation Center have?

It has 207 certified beds and cares for about 154 residents per day.

Has University Place Nursing and Rehabilitation Center been fined?

Yes. CMS lists 3 penalties totaling $276,401 in the last three years.

Who owns University Place Nursing and Rehabilitation Center?

It is part of Principle Long Term Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of University Place Nursing and Rehabilitation Center?

(704) 549-0807. The facility is located at 9200 Glenwater Drive, Charlotte, NC 28262.

Other nursing homes in Charlotte

Compare all nursing homes in Charlotte, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.