Highpointe on Michigan Health Care Facility
Nursing Home · Buffalo, NY
CMS certification number335834
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
1031 Michigan AveBuffalo, NY 14203
Erie County
- Phone
- (716) 748-3101
- ZIP code
- 14203 – all care providers
Facility details
- Certified beds
- 300
- Residents per day
- 258.2 (86% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Kaleida Health
- Medicare certified since
- December 5, 2001
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.41 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 1.16 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 1.11 (state 0.76 · U.S. 0.86)
- Nurse aides
- 3.13 (state 2.15 · U.S. 2.32)
- Weekend total
- 4.62 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 31.6 (state 40.3 · U.S. 45.8)%
- RN turnover
- 16.7 (state 39.8 · U.S. 42.9)%
Inspections
- Last standard inspection
- September 16, 2024
- Health deficiencies (last cycle)
- 13.0 (state 8.0 · U.S. 9.3)
- From complaints
- 7
- Citations on record (3 years)
- 30 health · 8 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-04 |
| 2026-03-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-04 |
| 2025-04-24 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-23 |
| 2024-09-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-11-15 |
| 2024-09-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-11-15 |
| 2024-09-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-11-15 |
| 2024-09-16 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-11-15 |
| 2024-05-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-30 |
| 2022-08-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2022-08-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2022-08-30 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2022-08-30 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2022-08-30 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2022-08-30 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2022-08-30 | Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-28 |
| 2020-01-22 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
| 2020-01-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-21 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $129,149 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-16 | Fine | $129,149 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Kaleida Health (organization) | 5%+ Direct Ownership Interest · 100% | |
| Prudential Huntoon Paige Associates, LLC. (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Barkowski, Rakhi (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Aquino, Nicholas (individual) | Corporate Director · NOT APPLICABLE | |
| Beauford, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Boyd, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Chevli, K (individual) | Corporate Director · NOT APPLICABLE | |
| Clemo, Lorrie (individual) | Corporate Director · NOT APPLICABLE | |
| Crosby, Gary (individual) | Corporate Director · NOT APPLICABLE | |
| Eddib, Abeer (individual) | Corporate Director · NOT APPLICABLE | |
| Javed, Muhammed (individual) | Corporate Director · NOT APPLICABLE | |
| Maggio, William (individual) | Corporate Director · NOT APPLICABLE | |
| Matthews, George (individual) | Corporate Director · NOT APPLICABLE | |
| McEvoy, Timothy (individual) | Corporate Director · NOT APPLICABLE | |
| O'leary, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Persons, John (individual) | Corporate Director · NOT APPLICABLE | |
| Ross, Christopher (individual) | Corporate Director · NOT APPLICABLE | |
| Rusin, Mary Lou (individual) | Corporate Director · NOT APPLICABLE | |
| Barrett, Ian (individual) | Corporate Officer · NOT APPLICABLE | |
| Boyd, Donald (individual) | Corporate Officer · NOT APPLICABLE | |
| Bryant, Shannon (individual) | Corporate Officer · NOT APPLICABLE | |
| Chisholm, Hugh (individual) | Corporate Officer · NOT APPLICABLE | |
| Drake, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Hardy, Stephen (individual) | Corporate Officer · NOT APPLICABLE | |
| Hughes, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Mineo, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Nadler, Jamie (individual) | Corporate Officer · NOT APPLICABLE | |
| Quint-Bouzid, Marjorie (individual) | Corporate Officer · NOT APPLICABLE | |
| Snyder, Kenneth (individual) | Corporate Officer · NOT APPLICABLE | |
| Spaulding, Alyson (individual) | Corporate Officer · NOT APPLICABLE | |
| Chisholm, Hugh (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Drake, Matthew (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Dunn, Jennifer (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Hardy, Stephen (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Hart, Jonathan (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| McCrorey, Angela (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| O'connell, Katie (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Ormond, Jo Ann (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Silvestrini, Corin (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Highpointe on Michigan Health Care Facility?
Highpointe on Michigan Health Care Facility has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Highpointe on Michigan Health Care Facility have?
It has 300 certified beds and cares for about 258 residents per day.
Has Highpointe on Michigan Health Care Facility been fined?
Yes. CMS lists 1 penalty totaling $129,149 in the last three years.
What is the phone number of Highpointe on Michigan Health Care Facility?
(716) 748-3101. The facility is located at 1031 Michigan Ave, Buffalo, NY 14203.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.